At a Glance
- Tasks: Provide essential admin support to Social Workers and Occupational Therapists in Adult Social Care.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Full-time hours, hybrid working, and opportunities for career growth.
- Other info: Welsh language skills are a plus; protect vulnerable individuals as part of your role.
- Why this job: Make a real impact while developing your skills in social care administration.
- Qualifications: Strong organisational, communication, and analytical skills required.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity has arisen to develop a career in Social Care administration. We currently have a vacancy for a Specialist Services Team Support Officer, working within Adult’s Social Care services in Bridgend. You would provide a range of administrative support functions working closely with Social Workers and Occupational Therapists within Adult Services.
As a Specialist Services Team Support Officer, you will assist in providing clerical support to one of our Adult Social Care Teams based in various locations in Bridgend. You will be confident and pro-active, not afraid to use your initiative, with excellent organisation and communication skills. In addition, the role also requires good analytical skills, self-motivation and good multi-tasking skills.
Duties will include:
- Organising and co-ordinating diaries
- Communicating with clients and professionals (verbally and in writing)
- Proactively arranging and supporting sensitive meetings
- Recording information on client records
- Tracking and monitoring caseload information
- Extracting information from various sources
The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council’s Hybrid Working Policy applies to this post.
Adult Social Care Specialist Services Team Support Officer in Bridgend employer: BRIDGEND COUNTY BOROUGH COUNCIL
Bridgend County Borough Council is an excellent employer that values community impact and continuous improvement, making it a rewarding place to work for those in the Senior Projects & Performance Lead role. With a strong emphasis on employee development, a supportive work culture, and the opportunity to engage with diverse stakeholders, employees can thrive both personally and professionally in this hybrid position. The council's commitment to inclusivity and compliance ensures a meaningful work environment that prioritises the well-being of its staff and the community.
Contact Details:
BRIDGEND COUNTY BOROUGH COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Adult Social Care Specialist Services Team Support Officer in Bridgend
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at BRIDGEND COUNTY BOROUGH COUNCIL.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from BRIDGEND COUNTY BOROUGH COUNCIL!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like BRIDGEND COUNTY BOROUGH COUNCIL, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at BRIDGEND COUNTY BOROUGH COUNCIL or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Adult Social Care Specialist Services Team Support Officer in Bridgend
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to BRIDGEND COUNTY BOROUGH COUNCIL:Before hitting send, make sure to tailor your application specifically to BRIDGEND COUNTY BOROUGH COUNCIL! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at BRIDGEND COUNTY BOROUGH COUNCIL
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
