The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Salary £27,274 per annum
Contractual hours 37
Basis Full time
Job category/type Business Support
Date posted 05/11/2026
Job reference 19312
37 hours per week
The Community Resource Team supports individuals to maximise their independence in their home environment by delivering a range of intermediate care and community services.
The Community Resource Team comprises of the following: Acute Clinical Team, Telecare & Mobile Response Team, Community Reablement, a Reablement Unit, Early Intervention and Prevention hub, Sensory Team, Speech and Language, Pharmacy and the Integrated Community Equipment Service.
You will ensure individuals in receipt of the BridgeLink Telecare Service are using the most appropriate and effective TEC/ telecare equipment to meet their changing needs. This will be achieved by working with prescribers, internal stakeholders and those external services commissioned by the council to deliver aspects of the TEC/ Telecare service.
You will develop and maintain a comprehensive knowledge of Telecare and Technology Enabled Care (TEC) equipment, its use, application, and effectiveness. You will advise professional staff on its application and review existing clients within the Telecare service to ensure that their equipment appropriate and supports independent living- extending the length of time people are able to live at home.
Highlights:
- Excellent company pension scheme
- Generous annual leave entitlement
- Flexible working arrangements
- Free car parking
- Health and wellbeing support
- Staff benefits and salary sacrifice schemes.
- Training and development opportunities
- Career Progression opportunities
- Cycle to work scheme.
Requirements:
Up to date and good knowledge of digital technologies or a willingness to learn. Well-developed communication skills. Experience of working in a fast-paced office environment, good I.T. skills and previous experience of using office systems. Working in a client-driven environment, you will have excellent communication skills and an ability to work to strict timescales and meet a variety of deadlines.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
A valid driving licence is requirement for this post.
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Bridgelink Telecare Review Technician employer: BRIDGEND COUNTY BOROUGH COUNCIL
Bridgend County Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With a focus on multi-disciplinary teamwork, this role provides meaningful opportunities to make a real difference in the lives of adults with complex needs, all while enjoying the benefits of a hybrid working model in a vibrant community setting.
Contact Details:
BRIDGEND COUNTY BOROUGH COUNCIL Recruitment Team
