Introduction
The administration assistant is the first point of contact for our clients and all visitors to our firm. The post holder supports the Accountancy and Payroll teams by providing an effective and efficient reception and telephone service to ensure clients and visitors receive a professional service.
About the Employer
Based close to the town centre, at Bridgemans we have a dedicated and thoroughly professional team whose aim is to ensure that we provide our services to the highest possible standard, on time, every time. All clients receive our very best attention and we are fully committed to keeping it that way. We will do everything possible to help our clients by offering unlimited access to our wealth of knowledge and expertise.
What You’ll Do
You will be expected to undertake any work which needs to be done, but the specific role in the office will include the following:
- Deal with queries on the phone, by email or website
- Greet visitors at reception
- Receive and despatch client records, handle parcels and other deliveries
- Organise incoming and outgoing post
- File and archive manual recordsUpdate computer records
- Print and photocopy items
- Order office supplies
- Type letters, reports and other business documents
- Any other duties as assigned, commensurate with this level of post
This job description accurately reflects the requirements of the job at the time of writing but may be subject to change from time to time to meet the changing needs of the firm and should be viewed as guidelines only.
Training Outcome
Opportunity to progress becoming an Accountancy Apprentice will exist for the right candidate. The vacant position exists due to the progression of our previous Business Administrator Apprentice into a role as an Apprentice Accountant studying for the AAT qualification. With experience and further training, you could move onto other tasks like payroll, VAT returns or accounting.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
Essential - GCSE - English - 4
Essential - GCSE - Maths - 4
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Friday, 8.45am to 5pm, with a 1-hour lunch.
Expected Duration: 1 Year 6 Months
Training Provider: WIGAN AND LEIGH COLLEGE
