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- Tasks: Serve delicious coffee and food while creating a welcoming atmosphere for customers.
- Company: Join Bridgehead, a local leader in sustainable coffee sourcing with 17 locations in Ottawa.
- Benefits: Enjoy free coffee, flexible scheduling, and opportunities for professional growth.
- Why this job: Be part of a community-focused team that values sustainability and personal development.
- Qualifications: Customer service experience is a plus; we value kindness, teamwork, and a positive attitude.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- We are local, Ottawa-based coffeehouses.
- We cook and bake our food fresh, using local ingredients.
- We work towards sustainability.
- We love to compost.
- We welcome diversity and are an inclusive workplace.
- We source coffee exclusively from cooperatives of land-owning small producers.
- Be part of the community, have fun, and make friends.
- Free Coffee Beans or Tea
- Employee Discount for food and merchandise.
- Free Beverages
- Flexible Scheduling
- Employee Run Tips Program with potential to earn up to $3/hour extra (varies store to store)
- Professional and Career Growth Opportunities
- International Experience program (Leave of Absence for Travel)
- Make our customers happy – provide hospitality that goes above and beyond
- Maintain a clean and tidy store – cleanliness is key to a healthy environment and leaves a positive impression
- Be excited to talk about our story and our products
- Always prepare and serve high quality food and beverages to standard
- Care for your co-workers, be responsible, and professional
- Follow company processes and communicate effectively for a well-functioning and well-informed coffeehouse
- Foster Bridgehead’s commitments to sustainability, community service and education
- Work hard, Be kind, and Have fun!
- Be hospitable and empathetic – see the good in those around you
- Maintain focus during busy or stressful periods – celebrate the daily victories
- Take pride in a job well done and a successful shift – you make a difference
- Consider health and safety for your team, our customers, our suppliers, and yourself
- Maintain exceptional punctuality and attendance – your team depends on you
- Always look for opportunities to learn – remember that your skills are transferrable
- Grow with us – personally and/or professionally, we love to promote from within
- Experience in Customer Service is considered an asset
- Established professional, empathetic, and engaged customer service model
- Team player
- Comfortable with multi-tasking and prioritizing tasks
- Verified record of punctuality/attendance and time management
- Physically fit to stand, walk, bend, twist and lift up to 30 kg, and to work at counter height for up to an 8-hour shift
- Constant computer, POS, and bar equipment use at counter height
- Frequent, continual, intermittent flexing and/or rotation of the wrist and spine
- Efficient oral communication, receiving, interpreting, and providing detailed information to customers and employees
- Clarity of vision at near and/or far distance
- Occasionally be able to accurately distinguish and describe flavors and odours.
- Excellent communication and interpersonal skills
- Ability to understand and carry out instructions delivered both orally and in written format – and request clarification if necessary
- Ability to work as part of a diverse team
- Positive attitude with a consistent display of professionalism
- Ability to acquire and maintain relationships
- Accountability for own action and success
- Previous coffeehouse or customer service experience
- Safe food handling certificate
- Knowledge and/or love of coffee and tea
- Commitment to fair and sustainable trade
- Creativity, humour and diverse life experience
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Barista - Preston employer: Bridgehead
Contact Detail:
Bridgehead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Preston
✨Tip Number 1
Familiarise yourself with Bridgehead's values and mission. Understanding their commitment to sustainability and community service will help you connect with the team during your interview and show that you share their passion.
✨Tip Number 2
Practice your customer service skills in a busy environment. Since the role requires maintaining focus during stressful periods, consider volunteering or working in a fast-paced setting to build your resilience and adaptability.
✨Tip Number 3
Engage with the local coffee community. Attend events or workshops related to coffee and sustainability to deepen your knowledge and demonstrate your enthusiasm for the industry when you meet the team.
✨Tip Number 4
Showcase your teamwork skills. During the interview, share examples of how you've successfully collaborated with others in previous roles, as being a team player is crucial at Bridgehead.
We think you need these skills to ace Barista - Preston
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Bridgehead's values and mission. Highlight your alignment with their commitment to sustainability, community service, and fair trade in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or any previous roles in a coffeehouse environment. Emphasise skills like teamwork, communication, and multitasking that are crucial for a Barista position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Share specific examples of how you've gone above and beyond for customers in the past, and demonstrate your enthusiasm for being part of the Bridgehead community.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bridgehead
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the values of Bridgehead. Share any personal experiences or knowledge about coffee sourcing, fair trade, or sustainability that can demonstrate your alignment with their mission.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight your ability to be empathetic and hospitable, as these traits are crucial for a Barista at Bridgehead.
✨Emphasise Teamwork and Communication
Bridgehead values a positive workplace culture, so be ready to discuss how you work well in a team. Share instances where you effectively communicated with colleagues to ensure a smooth operation, especially during busy times.
✨Be Ready to Discuss Sustainability
Since Bridgehead is committed to sustainability, come prepared to talk about your understanding of sustainable practices. You could mention any relevant experiences or ideas on how to promote sustainability in a coffeehouse setting.