At a Glance
- Tasks: Manage commercial insurance clients and provide top-notch service while seeking new business opportunities.
- Company: Join a meritocratic company that values self-starters and customer commitment.
- Benefits: Negotiable salary, 25 days holiday, pension, and professional development support.
- Other info: Enjoy a supportive team environment with opportunities for career growth.
- Why this job: Make a real impact by helping clients protect their businesses with tailored insurance solutions.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Location: Whyteleafe
Salary: Negotiable + Benefits
We're looking to add a Commercial Account Handler / Senior Account Handler to the team in Whyteleafe to support our growing client base with their requirements even more effectively. The team in Whyteleafe consistently aim to deliver outstanding service to our clients and have built an enjoyable working environment for our team which thrives on delivering results for our clients.
As a Brown & Brown teammate we will rely on you to put our customers at the heart of everything you do; managing a portfolio of our commercial clients, providing them with advice alongside supporting our Account Executives in delivering world class service to our customers.
We will rely on you too:
- Manage the day to day servicing of a book of commercial insurance clients across a variety of insurance lines and products.
- Assist in the preparation renewal reports, process mid-term adjustments and support our clients with policy documentation, alongside supporting on any queries they may have.
- Work with our clients, responding to queries promptly and finding appropriate resolutions for our customers.
- Liaise with underwriters and insurers alike, to obtain the best terms from the market and ultimate outcomes for our clients.
- Maintain accurate client records in line with company process and procedures, complying always with the FCA guidelines.
- Actively seek out new business opportunities, ensuring our new customers and their business are adequately protected.
- Want to learn and develop your skills supported by the regional leadership team.
The Rewards:
- A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
- Full support for your professional development (including fully funded qualifications).
About You:
- You will have a strong grounding and understanding of commercial Insurance products particularly property, casualty and motor and be keen to develop in your career.
- Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals alongside e-traded systems.
- You’ll be able a natural communicator working with colleagues and insurer partners at all levels.
- Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel.
- You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Senior Commercial Account Handler / Broker employer: Bridge Specialty Group
As a Delegated Authority Technician in our London office, you will thrive in a meritocratic environment that champions self-starters and prioritises customer satisfaction. Our supportive work culture fosters collaboration and offers ample opportunities for professional growth, ensuring you can develop your skills while contributing to the effective management of underwriting agreements. With competitive benefits and a commitment to diversity, we provide a rewarding workplace where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Account Handler / Broker
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but also for the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with commercial insurance products makes you the perfect candidate. Highlight your skills in communication and negotiation, as these are key in this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Brown & Brown.
We think you need these skills to ace Senior Commercial Account Handler / Broker
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Commercial Account Handler role. Highlight your knowledge of commercial insurance products and any relevant experience with Acturis or similar systems.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Mention specific examples of how you've put customers at the heart of your work in previous roles.
Showcase Your Communication Skills:Since strong communication is key for this position, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Bridge Specialty Group
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance products, especially property, casualty, and motor. Be ready to discuss how these products work and how they can benefit clients. This will show that you're not just familiar with the basics but are genuinely invested in helping customers.
✨Master the Acturis System
Since proficiency in the Acturis system is a must, take some time to familiarise yourself with it before the interview. If you can demonstrate your understanding of this system and how it integrates with insurer and broker portals, you'll stand out as a candidate who can hit the ground running.
✨Show Off Your Communication Skills
As a Senior Commercial Account Handler, you'll need to communicate effectively with clients and colleagues alike. Prepare examples of how you've successfully resolved client queries or negotiated terms in the past. This will highlight your ability to build relationships and deliver outstanding service.
✨Be Ready to Discuss New Business Opportunities
Think about how you can actively seek out new business opportunities for the company. Come prepared with ideas on how to attract new clients and protect their businesses. This shows that you're proactive and committed to the company's growth, which aligns perfectly with their meritocratic culture.
