At a Glance
- Tasks: Manage client accounts, negotiate premiums, and provide top-notch customer service.
- Company: Join a fast-growing insurance broker with a supportive culture in Newport.
- Benefits: Negotiable salary, pension, discounts, and holiday perks.
- Other info: Diverse team environment with a focus on meritocracy and professional development.
- Why this job: Great opportunity to grow your career in the insurance industry while making a real impact.
- Qualifications: Experience in commercial insurance broking and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We are currently looking for a Commercial Account Handler to join the established and welcoming broking team in Newport. Newport is one of Brown & Brown’s fastest growing retail insurance brokers with a strong record of providing support and success for all that join them.
The position will require servicing of client accounts (SME to Corporate) within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.
Experience of working as an insurance Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit a Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities.
The day to day:
- To manage, grow and be fully responsible for an account of clients & policies
- To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FCA compliance.
- Fully analyse a client’s current insured and uninsured risks, and where any uninsured risks are identified offer appropriate products and solutions.
- Management of premium payment, finance agreements and overall credit control
- Effectively manage aged debt
- Preparation of market submissions to insurers and policy presentations to clients
- Negotiate policy terms, conditions, premium and income with both insurers and clients
- Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover
- Accountability for delivering excellent customer service and retention for all customers, ensuring achievement of compliant operations with FCA rules and internal policies and procedures
- To regularly propose to clients ideas and proposals that they could follow to improve overall sales performance.
- Maintain appropriate, regular contact with existing clients, to ensure that their insurance requirements continue to be met
- Maintain a proactive approach at all times in seeking to maximise business opportunities with existing and potential new clients
- Securing cross selling business and referrals
- Provide new business quotations for all classes of general insurance on request, providing relevant advice, information and guidance
- Take instructions from new clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected and relevant records and diary entries are created
- Negotiation and presentation to insurers in order to secure most appropriate cover for the client
What’s on offer:
- Negotiable salary package
- Additional benefits (e.g. Pension, Death in Service, Discounts, Holiday)
Your Experience:
- Relevant commercial insurance broking industry experience.
- Handle new business, renewals and mta’s for a range of insurance risks
- Knowledge of company industry types and operating conditions
- Ability to develop and maintain client relationships
- Excellent interpersonal, written and verbal communication skills
- Pro-active and self-motivated
- Planning and organisation skills to meet deadlines
- Attention to detail
- Co-operative and supportive team player
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Account Handler in Newport employer: Bridge Specialty Group
As a Broking Manager at our East Grinstead and Brighton offices, you will thrive in a meritocratic culture that champions self-starters and prioritises customer satisfaction. We offer a dynamic work environment with ample opportunities for professional growth, competitive remuneration, and the chance to build strategic relationships with key insurers, all while being part of a diverse and inclusive team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Account Handler role.
✨Tip Number 3
Practice your negotiation skills! As an Account Handler, you'll need to negotiate premiums and terms. Role-play with a friend or use online resources to sharpen your skills before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Handler in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Handler role. Highlight your relevant experience in insurance broking and customer service, and don’t forget to showcase those negotiation skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Newport. Share specific examples of how you've managed client accounts and generated revenue in the past.
Showcase Your Skills:We want to see your interpersonal and communication skills in action. Make sure to include any relevant achievements that demonstrate your ability to build client relationships and provide excellent customer service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team.
How to prepare for a job interview at Bridge Specialty Group
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the different types of policies and risks, as well as the latest market trends. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a client or successfully resolved a challenging issue. This will demonstrate your commitment to client satisfaction.
✨Practice Your Negotiation Techniques
Since negotiation is key in this role, practice articulating your negotiation strategies. You might even want to role-play with a friend to get comfortable discussing premiums and terms. Being able to negotiate effectively will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the company culture, growth opportunities, or how they measure success in the Account Handler role. It shows you're engaged and serious about the position.
