At a Glance
- Tasks: Support Partner Brokers with training and consultancy on the Acturis platform.
- Company: Join a meritocratic company that values self-starters and customer commitment.
- Benefits: Competitive salary, remote work, and opportunities for personal growth.
- Other info: Dynamic role with travel opportunities and excellent career progression.
- Why this job: Make a real impact by helping brokers improve their efficiency and processes.
- Qualifications: Experience with Acturis and strong communication skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Location: Remote (based near London preferred)
Salary: competitive
To develop a close working relationship with our Partner Brokers, providing training and software consultancy and support on the Acturis platform and other IT solutions which Hedron Network deliver, to liaise with Hedron departments and Partner Brokers to resolve issues alongside promoting other services offered by Hedron Network.
With a detailed knowledge of the insurance software solution, System Consultants should be able to help Partner Brokers gain greater efficiency and more effective internal processes, and overcome any platform issues and challenges encountered. This role will involve extensive travelling therefore a full UK driving licence is essential.
Key Accountabilities:
- Implementation and installation of the Acturis system for Partner Brokers
- Training on Acturis Hedron Network IT solutions
- Act as primary contact point for resolving broking and accounting issues
- Generate ideas and identify solutions that will help the Partner Brokers gain greater efficiency in their business and on their Acturis system
- Contribute to Hedron Network partner communications as required
- All processes and activities to be undertaken in a compliant manner in respect of TCF and other regulatory requirements
- Advise the Partner Brokers of new developments through visits and frequent communication
- Deliver good customer service by responding swiftly to queries and concerns from Partner Brokers
- Maintain a detailed knowledge of system developments
- Create and update bespoke document and report templates for the Partner Broker
- Run system reports and build bespoke reports as and when required
- Deliver training to new and existing Partner Brokers
- Promote services offered by Hedron Network where appropriate
- Deliver on personal annual objectives to a consistently high standard
- Whilst working independently and as part of the systems consultancy team review, update, identify and address opportunities for excellence/growth inline with Team objectives
- Go lives completed on time and to the satisfaction of the Partner Broker
- Projects delivered on time and to the satisfaction of the Partner Broker
- Cultivate and maintain consistently strong relationships with Partner Brokers, teammates and service providers
Key Interfaces (Internal & External) and reasons (e.g inform, negotiate):
Primary focus: ‘ownership’ of a Panel of Partner Brokers using Acturis
Internal Hedron Network Teams – support and collaborate as required
3rd Party Suppliers (esp. Acturis) – liaison as necessary
Skills and Experience:
Education: Training qualification desirable, Project management qualification advantageous
Skills:
- Acturis knowledge to ‘Guru’ level
- Excellent Training skills in both classroom and remote environments
- Excellent knowledge of Microsoft Office products
- Self motivated and able to work on own initiative – readiness to take ownership of issues and needs for designated Partner Brokers
- Excellent communication, influencing and relationship building skills
- Good workload management and organisational skills to ensure that deadlines are met
- Ability to identify customer needs and provide appropriate solutions in a consultative setting
- Ability to solve ad hoc problems and issues in a timely manner
Experience:
- Excellent working knowledge of Acturis to superuser level
- Background knowledge of other Partner Broker back-office systems
- Experience of UK GI Broking Industry and practices
- Experience of UK GI Broking accounts an advantage
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Systems Consultant in London employer: Bridge Specialty Group
As a Delegated Authority Technician in our London office, you will thrive in a meritocratic environment that champions self-starters and prioritises customer satisfaction. Our supportive work culture fosters collaboration and offers ample opportunities for professional growth, ensuring you can develop your skills while contributing to the effective management of underwriting agreements. With competitive benefits and a commitment to diversity, we provide a rewarding workplace where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Consultant in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Bridge Specialty Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Bridge Specialty Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Systems Consultant in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Bridge Specialty Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Bridge Specialty Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Bridge Specialty Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Bridge Specialty Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Bridge Specialty Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Bridge Specialty Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
