Compliance Business Partner in London

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. To provide effective second-line risk and compliance advice, oversight and challenge to Brown & Brown businesses across the South East. The role partners with Managing Directors, office leaders and other stakeholders to support compliance with regulatory requirements, Brown & Brown policies and minimum standards, effective risk management and good customer outcomes. The Compliance Business Partner acts as a trusted adviser while maintaining appropriate independence. First-line management remains responsible for business decisions, risks, controls and remediation.

PRINCIPAL ACCOUNTABILITIES / RESPONSIBILITIES:

• Risk, controls and customer outcomes
• Provide proportionate second-line oversight and challenge of regulatory compliance, key controls, policies and minimum standards.
• Review risk and Customer Experience management information to identify trends, control weaknesses, emerging risks and potential customer harm.
• Challenge first-line management on complaints, quality assurance outcomes, regulatory breaches, Appointed Representative oversight and other relevant conduct indicators.
• Ensure material concerns, breaches and risk events are appropriately escalated and that business-owned remediation is monitored through to completion.
• Business partnering, advice and challenge
• Build effective relationships with Managing Directors, office leaders and other key stakeholders, acting as a trusted and pragmatic adviser.
• Develop a strong understanding of the business, strategy, operations and emerging priorities, proactively identifying where early Risk & Compliance engagement can support good decision-making and prevent issues arising.
• Interpret regulatory requirements and provide clear, practical guidance on regulation, risk management, policies and minimum standards.
• Provide constructive challenge where activities or decisions may create regulatory, conduct or customer risk.
• Act as a key point of contact between supported businesses and the wider Risk & Compliance function.
• Monitoring, assurance and remediation
• Undertake proportionate second-line review, monitoring or sample checking where required to assess compliance and the effectiveness of key controls.
• Assess and challenge relevant first-line monitoring and quality assurance arrangements, communicating material findings and themes clearly.
• Provide second-line challenge and support in relation to material regulatory or compliance actions arising from Compliance monitoring, Group Assurance, Internal Audit and other assurance activity, escalating concerns where appropriate.
• Regulatory change, training and governance
• Help the business understand and embed new requirements.
• Identify areas where additional regulatory guidance, communication or training may be required, and support the development or delivery of appropriate solutions.
• Provide timely, proportionate reporting on key risks, issues and trends, and contribute to Board, Quarterly Business Review and management meetings as required.
• Support accurate and timely regulatory returns and internal reporting within the remit of Risk & Compliance, working with first-line owners of source data.
• Contribute to the continued development of the Compliance Business Partnering model and share knowledge and good practice across the function.

REQUIRED SKILLS AND EXPERIENCE:

• Essential
• Good practical knowledge of the FCA framework applicable to UK general insurance distribution.
• Relevant experience in risk, compliance or a comparable role within an FCA-regulated financial services business.
• Strong commercial awareness and the ability to balance regulatory requirements, customer outcomes and practical business considerations when providing advice and challenge.
• Ability to translate regulatory requirements into clear, practical and proportionate guidance.
• Sound judgement and the confidence to make proportionate risk-based decisions, knowing when matters require challenge, escalation or further specialist input.
• Understanding of risk management, controls and the Three Lines model.
• Strong analytical skills and the ability to draw evidence-based conclusions from management information.
• An enquiring mindset, with the confidence to ask the right questions, test assumptions and constructively challenge where something does not appear right.
• Credibility and confidence to provide constructive challenge to senior stakeholders while building trusted relationships.
• Desirable
• Experience of UK general insurance broking.
• A relevant compliance, risk or insurance qualification, or progress towards one.
• Experience presenting risk and compliance matters through formal governance forums.

SPECIFIC REQUIREMENTS

• Regular engagement with businesses across the South East, including travel to Brown & Brown offices and attendance at relevant meetings.
• Continued professional development and maintenance of current regulatory and technical knowledge.
• Operation within the Three Lines model, providing independent second-line advice, oversight, monitoring and challenge while first-line management retains ownership of business risks, controls and actions.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.