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- Tasks: Assist clients with renewals and build strong relationships to maximise retention.
- Company: Dynamic company with a meritocratic culture focused on client satisfaction.
- Benefits: Negotiable salary, standard benefits, and support for professional qualifications.
- Other info: Fantastic career prospects in a supportive team environment.
- Why this job: Join a growing team and make a real impact in client management.
- Qualifications: Experience in commercial insurance and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We’ve been looking after our clients for over 25 years and we’re looking to add to the team to ensure our clients have the best advice possible on hand at all times. Our growth and retention rates are fuelled by our people, so we want to look after them and make sure they can do what they do best – look after clients. This role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region.
Accordingly, we’d be interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized clients or Personal Lines account handlers who are looking to step up.
On a day-to-day basis you’ll be:
- Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
- Working closely with the account executives on larger cases
- Building strong relationships with clients and insurers to maximise retention levels
- Ensuring documentation and systems are accurate
- Working in a compliant and timely manner on all cases
- Liaising with both internal and external stakeholders
What’s on offer:
- A fantastic team environment within a business that is growing at over 20% year on year and some excellent career prospects
- A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
- Full support for professional qualifications
Your experience:
- You’ll have a solid grounding in commercial and with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions
- Your skill set should include strong communication (both written and verbal), negotiation, relationship and stakeholder management, IT and influencing skills coupled with an eye for detail
- You should also be comfortable in dealing with customer enquiries via phone, face to face and email.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
SME Account Handler in Leicester employer: Bridge Specialty Group
Contact Detail:
Bridge Specialty Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Account Handler in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an SME Account Handler role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they reward self-starters. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves building strong relationships with clients, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our fantastic team and contributing to our growth.
We think you need these skills to ace SME Account Handler in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in commercial insurance and any relevant qualifications to show us you’re the right fit for the SME Account Handler role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've built strong client relationships or handled complex queries, so we can see your personality shine through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication skills, as this will give us a taste of how you’ll interact with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows us you’re keen to join StudySmarter!
How to prepare for a job interview at Bridge Specialty Group
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance products like Property, Liability, and Cyber. Being able to discuss these confidently will show that you're serious about the role and understand what it entails.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully managed client relationships or resolved issues in the past.
✨Demonstrate Your Problem-Solving Ability
Think of scenarios where you've had to deal with customer enquiries or documentation queries. Be ready to share how you approached these situations and what the outcomes were, highlighting your attention to detail and compliance.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture or team dynamics. This not only shows your interest but also helps you gauge if the environment aligns with your values, especially since they emphasise meritocracy and growth.