At a Glance
- Tasks: Deliver top-notch customer service and maximise sales opportunities in a dynamic insurance environment.
- Company: A meritocratic company that values self-starters and customer commitment.
- Benefits: Negotiable salary, bonus structure, flexible benefits, and professional development support.
- Other info: Enjoy a Monday to Friday schedule with no shifts and excellent career growth opportunities.
- Why this job: Join a supportive team and make a real impact in the insurance industry.
- Qualifications: 12 months of sales or customer service experience; insurance knowledge is a plus.
The predicted salary is between 25000 - 35000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
This is a great opportunity to become a valued member of our Personal Lines Insurance team based in Crewe. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities.
The day to day:
- Deliver excellent customer service to all customers
- Uphold the company's mission statement and values
- Responsible for the achievement of individual income target
- The achievement of new business case count and retention targets
- Maximising sales opportunities by proactively selling and securing additional business
- Raising underwriting concerns and rating risks appropriately
- Accurately complete administrative tasks such as post, diary as well as account and insurer queries
- Securing a consistent pass rate on all call observations
- Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process
- Liaise and build relationships with insurers and customers - both internally and externally
- General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service
About you:
The successful applicants should have at least 12 months sales or customer service experience. Insurance experience is desirable, but this is not essential and product training will be provided. You'll be a good communicator and have strong numerical and verbal skills.
The Rewards:
A negotiable basic salary coupled with a bonus structure that will add significantly to this, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation. An adult working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications. Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Personal Lines Renewals Handler in Crewe employer: Bridge Specialty Group
Join our dynamic team in Crewe as a Personal Lines Renewals Handler, where we foster a culture of meritocracy and reward self-starters dedicated to exceptional customer service. Enjoy a competitive salary with a bonus structure, comprehensive benefits, and ample opportunities for professional growth in a supportive environment that values diversity and encourages ongoing development.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Lines Renewals Handler in Crewe
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Bridge Specialty Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Bridge Specialty Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Personal Lines Renewals Handler in Crewe
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Bridge Specialty Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Bridge Specialty Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Bridge Specialty Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Bridge Specialty Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Bridge Specialty Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Bridge Specialty Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
