At a Glance
- Tasks: Assist the legal team with administrative tasks and client communication in a fast-paced environment.
- Company: Join Landlord Action, part of HFIS Limited, known for trusted brands in the legal sector.
- Benefits: Enjoy 23 days holiday, private healthcare, and support for professional qualifications.
- Other info: Relaxed dress code and a commitment to diversity and personal development.
- Why this job: Gain hands-on experience in a busy legal environment while delivering excellent customer service.
- Qualifications: Strong English, numerical skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 25000 - 32000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. You are applying for a role with Landlord Action part of HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.
Working options: office-based with optional rotational remote working in line with divisional requirements / office based
Working pattern: full time
Working hours: 37.5 (Monday – Friday) hours per week
Reports to: Practice Manager
What we’re looking for: Our Landlord Action Team is one of the UK’s best-known eviction and housing law specialists and as a Paralegal you will be assisting the legal team with everyday administrative responsibilities, therefore attention to detail and the ability to work in a fast-paced environment is a must. You’ll be working closely with our Caseworkers, so you’ll be a natural at working in a team, cooperating with others and building effective working relationships. As a Paralegal, you’ll be contacting clients, providing updates and answering enquiries, so we need people who are passionate about delivering excellent customer service. This opportunity will provide you with the chance to learn new systems and see what it’s like to work in a busy legal environment, so a can-do attitude is essential.
Some of the things you'll get up to:
- Opening post, scanning and uploading to the correct files using the case management system
- Managing all client enquiries in line with service level agreements
- Maintaining contact with clients throughout the legal process
- Monitoring internal mailboxes, responding and forwarding emails to the correct person(s) when needed and recording on the case management system
- Carrying out billing and invoicing tasks
- Using our case management system to carry out administrative tasks and record information
- Attending legal seminars and events on behalf of Landlord Action
- Carrying out administrative duties requested by the Management Team
We’d like you to have:
- An excellent level of English, together with strong numerical and communication skills
- Excellent customer service skills
- Attention to detail ensuring that high standards of quality are consistently maintained
- Drive and self-determination with the ability to find and implement solutions to problems
- Ability to plan and organise making effective use of time and resources
- Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Benefits:
- 23 days holiday + UK bank holidays
- Life assurance
- Private health care for you and dependents
- Employee assistance programme, including GP line, cashback for treatments, advice line
- Season ticket loan
- Rental deposit loan
- Annual leave purchase scheme
- As part of the HFIS Group, access to discounted personal insurance is available
- At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time.
- As a teammate you will also benefit from a wide variety of high-quality in-house and external training.
We have a relaxed and friendly environment, and our dress code reflects this. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Paralegal in Borehamwood employer: Bridge Specialty Group
At HFIS Limited, we pride ourselves on fostering a meritocratic culture that rewards initiative and dedication, making it an exceptional place for Paralegals to thrive. With a strong emphasis on employee development, we offer comprehensive training opportunities and support for professional qualifications, all within a friendly and relaxed office environment. Located in the heart of the UK, our team enjoys a range of benefits including private healthcare, generous holiday allowances, and a commitment to work-life balance through flexible working options.
StudySmarter Expert Advice🤫
We think this is how you could land Paralegal in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to current employees at Landlord Action or similar firms on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of a Paralegal. We want to see your passion for customer service and attention to detail shine through!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment, just like we do at Landlord Action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Paralegal in Borehamwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Paralegal role. Highlight relevant experience and skills that match what we're looking for, like attention to detail and customer service. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Landlord Action and how your background makes you a great fit. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since you'll be dealing with clients and colleagues, it's crucial to demonstrate your communication skills in your application. Use clear and professional language, and make sure there are no typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Bridge Specialty Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of eviction and housing law. Brush up on relevant terminology and recent changes in legislation. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since the role involves a lot of client interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a client or resolve an issue. This will demonstrate your passion for delivering excellent service.
✨Demonstrate Attention to Detail
As a Paralegal, attention to detail is crucial. During the interview, highlight instances where your meticulous nature made a difference in your work. You could mention how you managed complex documents or ensured accuracy in billing tasks, which aligns perfectly with what they’re looking for.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics or the case management systems they use. This not only shows your enthusiasm for the position but also your willingness to engage and learn more about their processes. It’s a great way to leave a lasting impression!
