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- Tasks: Lead and develop a team while ensuring top-notch service delivery across various client sites.
- Company: Established facilities management provider with a focus on growth and development.
- Benefits: Competitive salary, company car, attractive bonuses, and ongoing training opportunities.
- Why this job: Join a dynamic team and influence business operations while progressing to Director level.
- Qualifications: Experience in senior operational roles within contract cleaning and strong leadership skills.
- Other info: Supportive work environment with clear career progression and the chance to make an impact.
The predicted salary is between 46200 - 63800 £ per year.
We are currently recruiting on behalf of a well-established and growing facilities management provider for an experienced Cleaning Operations Manager to join their senior leadership team. This is a key operational role, reporting directly to the Operations Director, with responsibility for the performance and development of a team of five Account Managers and overall service delivery across a varied portfolio of clients.
You will take ownership of operational performance, client satisfaction, and team leadership across multiple contracts within sectors including education, local authority, healthcare, automotive, and commercial office environments. This is a strategic and hands-on position requiring strong commercial awareness and the ability to drive continuous improvement. Offers genuine scope to progress influence on the business, moving to Director level status.
Key Responsibilities:- Leading and developing a team of Account Managers
- Ensuring high standards of service delivery across all client sites
- Managing client relationships and acting as a senior escalation point
- Monitoring KPIs and implementing performance improvements
- Supporting recruitment, training, and ongoing development of teams
- Ensuring compliance with health & safety and industry regulations
- Contributing to wider operational and strategic objectives
- Proven experience in a senior operational role within a contract cleaning business (essential)
- Experience managing multi-site contracts and teams
- Strong leadership, communication, and stakeholder management skills
- A structured, proactive, and commercially aware approach
- The ability to travel and commute to Bedford
- Residence within the Home Counties (preferred)
Cleaning Operations Manager in Bedford employer: BRIDGE RECRUITMENT
Contact Detail:
BRIDGE RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've successfully led teams and improved service delivery. This will help them see you as a strong candidate for the role.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their values and challenges, so you can tailor your responses to show how you can contribute to their success in managing operations and client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Cleaning Operations Manager in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Operations Manager role. Highlight your experience in managing teams and contracts, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of your past successes in operational roles and how they relate to what we’re looking for.
Showcase Your Achievements: When filling out your application, be sure to include quantifiable achievements. Whether it’s improving client satisfaction or leading a successful project, numbers speak volumes and help us see your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BRIDGE RECRUITMENT
✨Know Your Stuff
Make sure you understand the cleaning operations industry inside out. Brush up on key performance indicators (KPIs) and be ready to discuss how you've improved service delivery in previous roles. This shows you're not just familiar with the role but also passionate about driving results.
✨Showcase Your Leadership Skills
As a Cleaning Operations Manager, you'll be leading a team of Account Managers. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you've developed others. This will demonstrate your capability to lead effectively.
✨Client Relationship Mastery
Be ready to talk about your experience managing client relationships. Think of specific instances where you've turned around a challenging situation or enhanced client satisfaction. This will highlight your ability to act as a senior escalation point and maintain strong partnerships.
✨Emphasise Continuous Improvement
This role requires a proactive approach to operational performance. Prepare to discuss how you've implemented performance improvements in previous positions. Share any strategies you've used to ensure compliance with health and safety regulations, as this is crucial in the cleaning industry.
