Service Desk Analyst in East Grinstead

Overview

SERVICE DESK ANALYST

£31000 + COMPETITIVE COMPANY BENEFITS

EAST GRINSTEAD

Bridge Recruitment are currently working with a well-established membership organisation who are dedicated to promoting and supporting leisure travel facilities across almost 2700 locations throughout the UK and Europe. They are seeking to recruit a Service Desk Analyst to join their growing team.

Purpose of role

To provide assistance to all Head Office and Site based staff in a professional and customer-focused manner in line with customer needs, following defined processes and meeting service level agreements.

Key tasks & accountabilities

• Record and prioritise all service requests into the Assyst service management tool, ensuring all relevant information is recorded accurately and in line with defined processes.