At a Glance
- Tasks: Install and replace telecare equipment while providing excellent customer support.
- Company: Join a supportive team focused on enhancing telecare services in Trafford.
- Benefits: Competitive salary, flexible hours, and full training provided.
- Other info: Enjoy a dynamic role with the opportunity for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong customer service skills and a full UK driving licence required.
The predicted salary is between 28879 - 28879 £ per year.
Bridge Recruitment is currently recruiting for a Telecare Field Technician to support a key telecare service upgrade across the Trafford area. This is a mobile, field-based role, working across various locations including customers' homes and residential estates, with occasional office attendance as required.
You'll be responsible for visiting customers to install and replace telecare equipment as part of a digital upgrade programme. You'll manage your own schedule, coordinate appointments, and provide reassurance and support to customers throughout the process.
Key Responsibilities:- Install and replace telecare equipment (full training provided)
- Manage your own diary and customer appointments
- Travel between properties using a company vehicle
- Deliver excellent customer service and support
- Maintain accurate records
- Strong customer service experience
- Confident communicator with a caring approach
- Organised and able to work independently
- Full UK driving licence
- Enhanced DBS required
Apply now - early applications are encouraged as this role may close ahead of the deadline.
Telecare Field Technician employer: Bridge Recruitment UK Ltd
Contact Detail:
Bridge Recruitment UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Field Technician
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! As a Telecare Field Technician, you'll need to reassure and support customers. Role-play with a friend or family member to get comfortable with explaining technical stuff in a friendly way.
✨Tip Number 3
Be organised! Since you'll be managing your own schedule, show that you can handle multiple appointments efficiently. Bring a planner or use an app to demonstrate your time management skills during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Telecare Field Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the Telecare Field Technician role!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it friendly and engaging, just like we are at StudySmarter.
Show Off Your Organisational Skills: Since you'll be managing your own schedule, give us examples of how you've successfully organised your time in previous roles. We love seeing candidates who can juggle multiple tasks with ease!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates. We can't wait to hear from you!
How to prepare for a job interview at Bridge Recruitment UK Ltd
✨Know Your Tech
Familiarise yourself with the types of telecare equipment you'll be working with. Even though full training is provided, having a basic understanding of the technology will show your enthusiasm and readiness to learn.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you reassured customers or resolved issues, as this role heavily relies on strong communication and a caring approach.
✨Organisational Skills Matter
Since you'll be managing your own schedule, be ready to discuss how you stay organised. Bring up any tools or methods you use to keep track of appointments and tasks, as this will demonstrate your ability to work independently.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer interactions or technical challenges. Practising your responses can help you feel more confident and articulate during the interview.