At a Glance
- Tasks: Plan and manage engineers' workloads while ensuring exceptional service delivery.
- Company: Join a well-established company with a focus on teamwork and innovation.
- Benefits: Starting salary of GBP29,724, full-time hours, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real difference in service delivery.
- Qualifications: Strong communication skills and a proactive, adaptable attitude.
- Other info: Opportunity for career growth in a professional and friendly atmosphere.
The predicted salary is between 26700 - 33200 Β£ per year.
Location: Cheam
Salary: Starting salary is GBP29,724
Hours: 8am - 5.30pm, Monday - Friday.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team.
Responsibilities of the Planner:
- Effectively planning engineers work
- Take ownership of your engineers' daily workload
- Inbound calls from the engineers on the dedicated Engineer Line
- Monitor engineers are ready for work and dispatch unallocated works
- Check previous day has no outstanding works
- Ensure all works are planned and completed within the contracts SLA
- Managing the Action Lists that Planners are responsible for
- Scheduling appointments with customers
- Proactively work towards the reduction of incoming complaints
- In the event of absence, manage and monitor any changes to works scheduled
- Keeping customers informed and updated
- Support all team members in all tasks
- Ensure all daily tasks are completed
Requirements of the Planner:
- Excellent communication skills, both written and verbal on all levels
- Ability and willingness to step up to cover next level tasks
- Proactive approach
- Innovative whilst working within agreed structure
- Flexible and ability to adapt to change
- Committed to delivering exceptional service delivery both internal and external
- Maintain an efficient, professional and team focussed attitude at all times
- Trustworthy and able to promote a confidential environment
- Customer focussed
- Ability to work within and follow company and client's policies and procedures
- Excellent planning and organisational skills
If you feel like you meet the above criteria for the Planner role, then please apply now.
Planner in Sutton Coldfield employer: Bridge Recruitment UK Ltd
Contact Detail:
Bridge Recruitment UK Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Planner in Sutton Coldfield
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
β¨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to planning. We recommend role-playing with a friend to boost your confidence and refine your answers.
β¨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've effectively planned and organised tasks in the past. This will demonstrate your proactive approach and problem-solving abilities.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Planner in Sutton Coldfield
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Planner role. Highlight your planning and organisational skills, and donβt forget to mention any experience with managing workloads or scheduling appointments. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Planner position. Share specific examples of how you've successfully managed tasks in the past, and show us your proactive approach.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but also let your personality shine through. We love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows us youβre keen to join our team!
How to prepare for a job interview at Bridge Recruitment UK Ltd
β¨Know Your Planning Skills
Make sure you can talk confidently about your planning and organisational skills. Prepare examples of how you've effectively managed workloads in the past, especially in a team setting. This will show that you understand the role and can handle the responsibilities.
β¨Communicate Clearly
Since excellent communication is key for this Planner role, practice articulating your thoughts clearly. Think about how you would explain complex ideas simply, as you'll need to communicate with engineers and customers alike. A mock interview with a friend could help!
β¨Show Your Proactive Side
Be ready to discuss times when you've taken initiative to solve problems or improve processes. Employers love candidates who can think on their feet and adapt to change, so highlight any innovative solutions you've implemented in previous roles.
β¨Understand the Company Culture
Research the company and its values before the interview. Understanding their approach to customer service and teamwork will help you align your answers with what theyβre looking for. It shows you're genuinely interested and committed to fitting into their culture.