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- Tasks: Support customers with export inquiries and coordinate logistics for shipments.
- Company: Dynamic company based in Birmingham with a focus on customer service.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: 12-month fixed-term contract with opportunities for growth.
- Why this job: Join a team where your attention to detail makes a real difference.
- Qualifications: Strong communication skills and proficiency in Microsoft Office and CRM systems.
The predicted salary is between 33000 - 33000 £ per year.
Location: Birmingham
Salary: GBP33,000 per year
Hours: Monday – Thursday, 8 am – 4.30 pm. Fridays, 8 am – 1.30 pm.
Job type: 12‑month FTC
Responsibilities
- Provide support to customers regarding export‑related inquiries.
- Prepare and review export documentation, including commercial invoices, packing lists, and customs declarations.
- Apply for documentation to support export e.g. bill of lading, health certificates, certificate of origin.
- Coordinate the logistics of export shipments, including arranging transportation and ensuring timely delivery of goods to customers.
- Obtain quotations from couriers, overnight transport, and freight forwarders for air, sea, or road shipments and then arrange the bookings.
- Deal with any incoming emails and calls, ensuring they are dealt with in a timely manner.
- Abide by the core values and code of ethics and strive to meet and exceed the group's corporate social responsibility commitments.
Requirements
- A keen eye for detail.
- First‑class customer service skills.
- Well organised and able to prioritise and multi‑task.
- Excellent communication and interpersonal skills, prepared to face and deal with difficult situations.
- Able to exert discretion.
- Able to analyse situations and give balanced, well‑considered feedback and suggestions.
- Computer literate with the ability to competently use Microsoft Word, Excel, PowerPoint, Syspro and Salesforce CRM.
Export Coordinator employer: Bridge Recruitment UK Ltd
Contact Detail:
Bridge Recruitment UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the export industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their needs, especially around customer service and logistics. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with customers and coordinating shipments, being articulate and confident in your responses will set you apart. Consider mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Export Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Coordinator role. Highlight your experience with export documentation and logistics, as well as any customer service skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific examples of how you've handled export-related inquiries or logistics in the past.
Show Off Your Skills: Don’t forget to showcase your computer skills! Mention your proficiency in Microsoft Word, Excel, and any CRM systems you’ve used. We love seeing candidates who are tech-savvy and organised.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bridge Recruitment UK Ltd
✨Know Your Export Stuff
Make sure you brush up on export documentation and logistics. Familiarise yourself with terms like bill of lading and customs declarations, as well as the specific processes involved in coordinating shipments. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you dealt with difficult situations or inquiries. Being able to demonstrate your first-class customer service skills will be key in this role.
✨Get Organised
Since the job requires strong organisational skills, come prepared with a plan for how you manage multiple tasks. You could even share a brief example of a time when you successfully juggled several responsibilities at once. This will highlight your ability to prioritise effectively.
✨Communicate Clearly
Practice your communication skills before the interview. Be ready to articulate your thoughts clearly and concisely, especially when discussing complex topics. Good interpersonal skills are crucial, so showing that you can communicate well will definitely work in your favour.