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- Tasks: Ensure orders are packed correctly and manage shipping logistics.
- Company: Join a well-established company with a growing team in Crayford.
- Benefits: Enjoy a full-time role with a competitive salary and supportive work environment.
- Why this job: Be part of a dynamic team, enhancing your skills in logistics and customer service.
- Qualifications: 3 years of experience in despatch, imports & exports required.
- Other info: Monday to Friday hours, perfect for balancing work and studies.
The predicted salary is between 19000 - 27000 £ per year.
Location: Crayford
Salary: GBP23,809 per year
Hours: Monday - Friday, 8:45am - 5:15pm
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Despatch Assistant to join their ever-expanding team.
Responsibilities of the Despatch Assistant:
- Check orders to ensure the correct items and quantity have been packed.
- Booking of national and international shipments.
- Create customs documentation for exports, including Commercial Invoices for all exports, packing lists for majority of exports, Certificate of Origin, and Attested Commercial Invoices where required.
- Obtaining shipping quotations upon request for the Sales team.
- Contacting customers regarding order shipping requirements.
- Marking shipments as despatched on Sage 200.
- Labelling parcels being collected.
- Emailing customers with their tracking number when required.
- Scanning orders once despatched for accounts to invoice the orders.
- Arranging collections.
- Chasing deliveries when requested by the customer.
- Monitoring customs clearance delay emails to provide further information to the courier if necessary.
- Saving and filing of POEs and PODs for any international shipments, and chasing customers for waybills for a POE if they arrange the collection themselves.
Requirements of the Despatch Assistant:
- At least 3 years previous experience.
- Experience with imports & exports.
- Excellent communication and organisation skills.
- Highly organised with a strong attention to detail.
- Good judgement and common sense.
- Ability to work to deadlines.
If you feel like you meet the above criteria for the Despatch Assistant role, then please apply now!
Despatch Assistant employer: Bridge Recruitment UK Ltd
Contact Detail:
Bridge Recruitment UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Assistant
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Sage 200. Having a solid understanding of how to use this system will give you an edge during the interview.
✨Tip Number 2
Brush up on your knowledge of customs documentation and shipping processes. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples from your previous experience that showcase your organisational skills and attention to detail. Be ready to explain how you've successfully managed similar tasks in past roles.
✨Tip Number 4
Network with professionals in the logistics and despatch field. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
We think you need these skills to ace Despatch Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in despatch and logistics. Emphasise your previous roles related to imports and exports, as well as any specific achievements that demonstrate your organisational skills and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the responsibilities listed in the job description. Mention your experience with customs documentation and shipping processes, and explain how your skills align with the requirements of the Despatch Assistant role.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with customers or team members in past positions. This could include resolving issues or providing updates on shipments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Despatch Assistant position.
How to prepare for a job interview at Bridge Recruitment UK Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in despatch or logistics during the interview. Be prepared to discuss specific examples of how you've handled packing, shipping, and customs documentation in past roles.
✨Demonstrate Attention to Detail
Since the role requires a strong attention to detail, be ready to explain how you ensure accuracy in your work. You might want to share methods you use to double-check orders and manage documentation.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing how you would handle customer inquiries or shipping requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as dealing with customs delays, and prepare your responses on how you would address them.
