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- Tasks: Plan and manage engineers' workloads while ensuring exceptional service delivery.
- Company: Join a well-established company with a focus on teamwork and growth.
- Benefits: Starting salary of £27,271.40, full-time hours, and a supportive work environment.
- Why this job: Be a key player in a dynamic team and make a real difference.
- Qualifications: Strong communication skills and a proactive, adaptable attitude.
- Other info: Opportunity for career advancement in a fast-paced setting.
Location: Cheam
Salary: Starting salary is £27,271.40
Hours: 8am - 5.30pm, Monday - Friday.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team.
Responsibilities of the Planner:
- Effectively planning engineers work
- Take ownership of your engineers' daily workload
- Inbound calls from the engineers on the dedicated Engineer Line
- Monitor engineers are ready for work and dispatch unallocated works
- Check previous day has no outstanding works
- Ensure all works are planned and completed within the contracts SLA
- Managing the Action Lists that Planners are responsible for
- Scheduling appointments with customers
- Proactively work towards the reduction of incoming complaints
- In the event of absence, manage and monitor any changes to works scheduled
- Keeping customers informed and updated
- Support all team members in all tasks
- Ensure all daily tasks are completed
Requirements of the Planner:
- Excellent communication skills, both written and verbal on all levels
- Ability and willingness to step up to cover next level tasks
- Proactive approach
- Innovative whilst working within agreed structure
- Flexible and ability to adapt to change
- Committed to delivering exceptional service delivery both internal and external
- Maintain an efficient, professional and team focussed attitude at all times
- Trustworthy and able to promote a confidential environment
- Customer focussed
- Ability to work within and follow company and client's policies and procedures
- Excellent planning and organisational skills
If you feel like you meet the above criteria for the Planner role, then please apply now!
Planner in Sutton employer: Bridge Recruitment UK Limited
Contact Detail:
Bridge Recruitment UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Sutton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to planning. Show off your communication skills and proactive approach – they’re key for this role!
✨Tip Number 3
Don’t just wait for jobs to come to you. Apply through our website and keep an eye on new listings. The more you apply, the better your chances of landing that Planner gig!
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your commitment and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Planner in Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Planner role. Highlight your planning and organisational skills, as well as any relevant experience in managing workloads or scheduling.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Planner position. Share specific examples of how you've effectively communicated and managed tasks in previous roles.
Show Off Your Proactive Attitude: In your application, emphasise your proactive approach and ability to adapt to change. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bridge Recruitment UK Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Planner. Familiarise yourself with effective planning techniques and how to manage workloads efficiently. This will help you demonstrate your knowledge and show that you're ready to take ownership of the engineers' daily tasks.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to keep both customers and team members informed and engaged.
✨Be Proactive and Innovative
Think of ways you can proactively reduce complaints and improve service delivery. During the interview, share any innovative ideas you have for streamlining processes or enhancing customer satisfaction. This will showcase your proactive approach and commitment to exceptional service.
✨Demonstrate Flexibility and Adaptability
Prepare to discuss times when you've had to adapt to changes in your work environment. Highlight your ability to remain professional and focused under pressure. This will reassure the interviewers that you can handle the dynamic nature of the Planner role and support your team effectively.
