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- Tasks: Plan and manage engineers' workloads, ensuring efficient service delivery.
- Company: Join a growing team at Bridge Recruitment, known for its supportive work culture.
- Benefits: Enjoy a competitive salary, full-time hours, and a permanent position.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Strong communication skills and a proactive, adaptable attitude are essential.
- Other info: Opportunity to step up and cover higher-level tasks when needed.
The predicted salary is between 22771 - 31881 £ per year.
Location: Cheam
Salary: Starting salary is £27,271.40
Hours: 8am - 5.30pm, Monday - Friday.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team.
Responsibilities of the Planner:
- Effectively planning engineers' work
- Take ownership of your engineers' daily workload
- Inbound calls from the engineers on the dedicated Engineer Line
- Monitor engineers are ready for work and dispatch unallocated works
- Check previous day has no outstanding works
- Ensure all works are planned and completed within the contracts SLA
- Managing the Action Lists that Planners are responsible for
- Scheduling appointments with customers
- Proactively work towards the reduction of incoming complaints
- In the event of absence, manage and monitor any changes to works scheduled
- Keeping customers informed and updated
- Support all team members in all tasks
- Ensure all daily tasks are completed
Requirements of the Planner:
- Excellent communication skills, both written and verbal on all levels
- Ability and willingness to step up to cover next level tasks
- Proactive approach
- Innovative whilst working within agreed structure
- Flexible and ability to adapt to change
- Committed to delivering exceptional service delivery both internal and external
- Maintain an efficient, professional and team focussed attitude at all times
- Trustworthy and able to promote a confidential environment
- Customer focussed
- Ability to work within and follow company and client's policies and procedures
- Excellent planning and organisational skills
If you feel like you meet the above criteria for the Planner role, then please apply now!
Planner in Sutton employer: Bridge Recruitment UK Limited
Contact Detail:
Bridge Recruitment UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Sutton
✨Tip Number 1
Familiarise yourself with the specific planning tools and software commonly used in the industry. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively managed teams or resolved conflicts in previous roles. This will highlight your ability to handle the responsibilities outlined in the job description.
✨Tip Number 3
Research the company’s values and recent projects. Tailoring your conversation to reflect their goals and demonstrating your enthusiasm for their work can make a strong impression during interviews.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the role, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Planner in Sutton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Planner position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in planning and communication. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage workloads and improve service delivery.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past work that showcase your proactive approach, organisational skills, and ability to handle customer interactions effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Planner role.
How to prepare for a job interview at Bridge Recruitment UK Limited
✨Showcase Your Communication Skills
As a Planner, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain how you would handle specific situations with engineers or customers, so think of examples that highlight your ability to convey information clearly.
✨Demonstrate Proactivity
The job requires a proactive approach to planning and problem-solving. During the interview, share instances where you've taken the initiative to improve processes or resolve issues before they escalated. This will show your potential employer that you're not just reactive but can anticipate needs.
✨Highlight Your Organisational Skills
Planning involves juggling multiple tasks and priorities. Be ready to discuss how you organise your workload and manage time effectively. You could mention tools or methods you use to keep track of tasks and ensure deadlines are met.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Think about how you would manage unallocated works or handle customer complaints. Practising these scenarios beforehand can help you articulate your thought process clearly during the interview.
