At a Glance
- Tasks: Plan and manage engineers' workloads while ensuring exceptional service delivery.
- Company: Join a well-established company with a growing team in Cheam.
- Benefits: Starting salary of Β£27,271.40, full-time hours, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real difference in service delivery.
- Qualifications: Strong communication skills and a proactive, customer-focused attitude.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 22771 - 27271 Β£ per year.
Location: Cheam
Salary: Starting salary is Β£27,271.40
Hours: 8am - 5.30pm, Monday - Friday
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team.
Responsibilities of the Planner:
- Effectively planning engineers work
- Take ownership of your engineers' daily workload
- Inbound calls from the engineers on the dedicated Engineer Line
- Monitor engineers are ready for work and dispatch unallocated works
- Check previous day has no outstanding works
- Ensure all works are planned and completed within the contracts SLA
- Managing the Action Lists that Planners are responsible for
- Scheduling appointments with customers
- Proactively work towards the reduction of incoming complaints
- In the event of absence, manage and monitor any changes to works scheduled
- Keeping customers informed and updated
- Support all team members in all tasks
- Ensure all daily tasks are completed
Requirements of the Planner:
- Excellent communication skills, both written and verbal on all levels
- Ability and willingness to step up to cover next level tasks
- Proactive approach
- Innovative whilst working within agreed structure
- Flexible and ability to adapt to change
- Committed to delivering exceptional service delivery both internal and external
- Maintain an efficient, professional and team focussed attitude at all times
- Trustworthy and able to promote a confidential environment
- Customer focussed
- Ability to work within and follow company and client's policies and procedures
- Excellent planning and organisational skills
If you feel like you meet the above criteria for the Planner role, then please apply now!
Planner employer: Bridge Recruitment UK Limited
Contact Detail:
Bridge Recruitment UK Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Planner
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute as a Planner. This will help you stand out and show that you're genuinely interested.
β¨Tip Number 3
Practice your communication skills! As a Planner, you'll need to convey information clearly. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the job.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Planner
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Planner role. Highlight your planning and organisational skills, as well as any relevant experience in managing workloads and schedules.
Craft a Compelling Cover Letter: Use your cover letter to tell us why youβre the perfect fit for the Planner position. Share specific examples of how you've effectively communicated and managed tasks in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your written application is clear and professional. Avoid jargon and keep it straightforward, showing us you can communicate at all levels.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status.
How to prepare for a job interview at Bridge Recruitment UK Limited
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with effective planning techniques and how to manage engineers' workloads. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
β¨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when youβve had to handle inbound calls or keep customers updated. Practising these scenarios can help you articulate your experience clearly during the interview.
β¨Be Proactive and Innovative
The job requires a proactive approach, so come prepared with ideas on how you could improve processes or reduce complaints. Share specific examples from your past experiences where you took initiative and made a positive impact. This will highlight your ability to think on your feet and adapt to change.
β¨Demonstrate Team Spirit
As a Planner, you'll need to support your team members. Be ready to discuss how you've collaborated with others in the past. Highlight instances where youβve stepped up to cover for colleagues or helped resolve issues as a team. This will show that youβre committed to fostering a professional and team-focused environment.