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- Tasks: Lead a dynamic team, ensuring top-notch service and continuous improvement.
- Company: Join a well-established company with a focus on growth and development.
- Benefits: Competitive salary, full-time hours, and opportunities for training and advancement.
- Why this job: Make a real impact by mentoring and developing your team in a supportive environment.
- Qualifications: Experience in a leadership role and excellent communication skills required.
- Other info: Flexible shifts and a commitment to exceptional customer service.
The predicted salary is between 32183 - 32183 £ per year.
Location: Cheam
Salary: £32,183.42 per year
Hours: Alternate shifts are 8am - 5.30pm, then 8.30am - 6pm
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit an experienced Team Leader to join their ever expanding team.
Responsibilities of the Team Leader:
- Support and monitor a POD of CSOs to carry out works to the highest standard
- Handle and facilitate calls, to deliver The Perfect Repair
- Resource Staffing Rotas
- Develop staff morale, to promote an enthusiastic and committed team
- Ongoing training and development of your team, to ensure continuous improvement (i.e. Mentoring, buddying and regular 1-to-1s) and regular reviews
- Manage call escalation
- Maintain excellent communication within your team
- Consistently meet and exceed agreed Key Performance Indicators (KPIs)
- Support and assist with any payroll queries
- Provide our Gas Management team with support, where required
Requirements of the Team Leader:
- Previous experience within a similar role
- Excellent communication skills at all levels (both written and verbal)
- Ability to proactively train and mentor others
- Innovative whilst working within agreed structure
- Demonstrates situational leadership
- Flexible and able to adapt to change
- Committed to delivering exceptional internal and external customer service
- Maintain an efficient, professional, proactive attitude at all times
- Trustworthy and able to promote a confidential environment
If you feel like you meet the above criteria for the Team Leader role, then please apply now!
Team Leader in London employer: Bridge Recruitment UK Limited
Contact Detail:
Bridge Recruitment UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role, and who knows? They might just have the perfect opportunity waiting for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions, especially around leadership and team management, so you can shine when it counts.
✨Tip Number 3
Show off your skills! If you’ve got any relevant certifications or training, make sure to highlight them during your conversations. This is your chance to demonstrate that you’re not just a good fit but the best fit for the Team Leader position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous leadership roles and any relevant achievements that show you can support and develop a team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Team Leader role. Share specific examples of how you've handled similar responsibilities, like mentoring or managing KPIs, to really stand out.
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication abilities right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Bridge Recruitment UK Limited
✨Know Your Team Dynamics
Before the interview, research the company’s team structure and dynamics. Understand how a Team Leader fits into their existing framework. This will help you articulate how your experience aligns with their needs and how you can support and monitor the team effectively.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that demonstrate your ability to communicate at all levels. Think of situations where you’ve successfully handled calls or facilitated discussions, and be ready to share these during the interview.
✨Highlight Your Mentoring Experience
Be prepared to discuss your previous experience in training and mentoring others. Share specific instances where you’ve developed staff morale or conducted regular 1-to-1s, as this will show your commitment to ongoing development and improvement within the team.
✨Demonstrate Flexibility and Innovation
The job requires someone who can adapt to change and work innovatively within a structured environment. Think of examples where you’ve successfully navigated changes or introduced new ideas while maintaining efficiency. This will illustrate your situational leadership skills.