Planned Maintenance Administrator in Dartford

Planned Maintenance Administrator in Dartford

Dartford Full-Time 24000 - 36000 £ / year (est.) No home office possible
Bridge Recruitment UK Limited

At a Glance

  • Tasks: Manage insurance claims from start to finish, ensuring fair resolutions.
  • Company: Established company with a strong reputation in the insurance sector.
  • Benefits: Competitive salary, supportive team environment, and opportunities for growth.
  • Why this job: Make a difference by helping clients navigate their insurance claims effectively.
  • Qualifications: Experience in insurance or claims handling is preferred; strong communication skills are essential.
  • Other info: Join a dynamic team where your problem-solving skills will shine.

The predicted salary is between 24000 - 36000 £ per year.

My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. The role involves investigating claims, assessing validity, liaising with clients and third parties, and ensuring fair and timely resolution in line with policy terms.

Key Responsibilities

  • Receive and process new insurance claims (via phone, email, or online systems)
  • Review policy coverage to determine validity of claims
  • Investigate claims by gathering evidence, statements, and documentation
  • Liaise with policyholders, insurers, brokers, and third parties (e.g. solicitors, loss adjusters)
  • Assess liability and negotiate settlements
  • Detect and escalate potentially fraudulent claims
  • Maintain accurate and up-to-date claim records
  • Ensure compliance with regulatory and company standards
  • Provide excellent customer service throughout the claims process
  • Meet KPIs such as claim resolution time and customer satisfaction

Required Skills & Competencies

  • Strong analytical and problem-solving skills
  • Excellent communication (written and verbal)
  • Attention to detail and accuracy
  • Negotiation and decision-making ability
  • Customer service orientation
  • Ability to manage workload and prioritise tasks
  • Resilience and ability to handle challenging situations

Qualifications & Experience

  • Previous experience in insurance, claims handling, or financial services (often preferred)
  • GCSEs/A-levels (or equivalent); degree is beneficial but not always required

Planned Maintenance Administrator in Dartford employer: Bridge Recruitment UK Limited

Our company is an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located near Dartford, we provide competitive salaries and a collaborative environment where your contributions are valued, ensuring you have the opportunity to thrive in your role as a Planned Maintenance Administrator.
Bridge Recruitment UK Limited

Contact Detail:

Bridge Recruitment UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Planned Maintenance Administrator in Dartford

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance and claims handling sectors. You never know who might have a lead on a job or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to claims handling. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your analytical abilities and customer service experience. This can really set you apart during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.

We think you need these skills to ace Planned Maintenance Administrator in Dartford

Analytical Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Negotiation Skills
Decision-Making Ability
Customer Service Orientation
Workload Management
Prioritisation Skills
Resilience
Claims Handling Experience
Insurance Knowledge
Regulatory Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Planned Maintenance Administrator role. Highlight relevant experience and skills that match the job description, like your analytical abilities and customer service orientation.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your problem-solving skills and attention to detail.

Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects that. Keep your language clear and concise, and double-check for any typos or errors before submitting.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Bridge Recruitment UK Limited

✨Know Your Claims Inside Out

Before the interview, brush up on your knowledge of insurance claims processes. Understand how to assess validity and what documentation is typically required. This will show that you’re not just familiar with the role but genuinely interested in it.

✨Practice Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to role-play common scenarios, like explaining a claim process to a client or negotiating a settlement. This will help you feel more confident during the actual interview.

✨Demonstrate Your Problem-Solving Ability

Prepare examples from your past experiences where you successfully resolved challenging situations. Highlight your analytical skills and how you approached each problem. This will give the interviewer insight into your thought process and decision-making abilities.

✨Showcase Your Customer Service Orientation

Think of specific instances where you provided excellent customer service, especially in stressful situations. Be ready to discuss how you maintained professionalism and empathy while managing client expectations. This will illustrate your fit for a role that prioritises customer satisfaction.

Planned Maintenance Administrator in Dartford
Bridge Recruitment UK Limited
Location: Dartford

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