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- Tasks: Install and replace telecare equipment while providing excellent customer support.
- Company: Join a supportive team focused on enhancing telecare services in Trafford.
- Benefits: Competitive pay, flexible hours, and full training provided.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Strong customer service skills and a full UK driving licence required.
- Other info: Enjoy a dynamic role with the opportunity for personal growth.
The predicted salary is between 28879 - 28879 £ per year.
Bridge Recruitment is currently recruiting for a Telecare Field Technician to support a key telecare service upgrade across the Trafford area. This is a mobile, field-based role, working across various locations including customers' homes and residential estates, with occasional office attendance as required.
You will be responsible for visiting customers to install and replace telecare equipment as part of a digital upgrade programme. You will manage your own schedule, coordinate appointments, and provide reassurance and support to customers throughout the process.
Key Responsibilities:- Install and replace telecare equipment (full training provided)
- Manage your own diary and customer appointments
- Travel between properties using a company vehicle
- Deliver excellent customer service and support
- Maintain accurate records
- Strong customer service experience
- Confident communicator with a caring approach
- Organised and able to work independently
- Full UK driving licence
- Enhanced DBS required
Apply now; early applications are encouraged as this role may close ahead of the deadline.
Locations
Telecare Technician in Cheshire, Warrington employer: Bridge Recruitment UK Limited
Contact Detail:
Bridge Recruitment UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Technician in Cheshire, Warrington
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives us a chance to see how well you fit into our team culture!
✨Tip Number 2
Practice your communication skills! As a Telecare Technician, you'll need to reassure customers and explain technical stuff clearly. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Be ready to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond for a customer. This will help us see how you handle real-life situations.
✨Tip Number 4
Don’t forget to ask questions during your interview! It shows us that you're engaged and keen to learn more about the role. Plus, it’s a great way to figure out if this job is the right fit for you.
We think you need these skills to ace Telecare Technician in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the Telecare Technician role, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through.
Show Off Your Organisational Skills: Since you'll be managing your own schedule, it's important to demonstrate your organisational skills in your application. Share examples of how you've successfully juggled multiple tasks or appointments in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Bridge Recruitment UK Limited
✨Know Your Stuff
Make sure you understand the role of a Telecare Technician inside out. Familiarise yourself with telecare equipment and the digital upgrade programme. This will help you answer technical questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer interaction, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your caring approach and communication skills.
✨Organise Your Schedule
As you'll be managing your own diary, it’s crucial to showcase your organisational skills. Bring up any tools or methods you use to stay organised, like digital calendars or task management apps. This will reassure them that you can handle the independent nature of the job.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company and the role. Ask about the training process for installing telecare equipment or how they measure customer satisfaction. This shows your enthusiasm and helps you gauge if the company is the right fit for you.