Application Service Desk Analyst

Application Service Desk Analyst

Dartford Full-Time 27500 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support users and troubleshoot application issues daily.
  • Company: Join a dynamic IT team in Dartford, focused on improving services.
  • Benefits: Enjoy a hybrid work model and competitive salary.
  • Why this job: Be part of a collaborative culture that values your input and growth.
  • Qualifications: No specific experience required; just bring your motivation and problem-solving skills.
  • Other info: Initial training is in-office for the first five days.

The predicted salary is between 27500 - 29000 £ per year.

Job Title: Application Service Desk Analyst
Location: Dartford/Hybris
Salary: GBP27,500 – GBP29,000 (depending on experience)
About the Role
Were looking for a motivated Application Service Desk Analyst to join our IT team. You\’ll support users, troubleshoot application issues, and help improve our services. This is a hybrid role, with initial training in-office 5 days a week and working for a hig…

Application Service Desk Analyst employer: Bridge Recruitment UK Limited

Join our dynamic team as an Application Service Desk Analyst in Dartford, where we prioritise employee growth and development. Enjoy a supportive work culture that values collaboration and innovation, alongside competitive salary packages and flexible hybrid working arrangements. With opportunities for professional advancement and a commitment to enhancing your skills, this is an excellent place to build a rewarding career.
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Contact Detail:

Bridge Recruitment UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Application Service Desk Analyst

✨Tip Number 1

Familiarise yourself with common application support tools and troubleshooting techniques. Being able to demonstrate your knowledge of these during an interview will show that you're proactive and ready to tackle the challenges of the role.

✨Tip Number 2

Research the specific applications and technologies used by StudySmarter. Understanding our tech stack will not only help you in interviews but also allow you to ask insightful questions, showing your genuine interest in the position.

✨Tip Number 3

Practice your problem-solving skills by working on hypothetical scenarios related to application support. This will prepare you for potential situational questions during the interview process, allowing you to showcase your analytical abilities.

✨Tip Number 4

Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Application Service Desk Analyst role, which can give you an edge in your application.

We think you need these skills to ace Application Service Desk Analyst

Customer Service Skills
Technical Troubleshooting
Application Support
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
Knowledge of ITIL Framework
Remote Support Tools
Team Collaboration
Documentation Skills
Adaptability
Basic Networking Knowledge
User Training and Support

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of an Application Service Desk Analyst. Highlight your relevant experience in troubleshooting and user support in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your technical skills, problem-solving abilities, and any previous experience in IT support or service desk roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background makes you a suitable candidate. Mention specific examples of how you've successfully resolved application issues in the past.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an analyst role.

How to prepare for a job interview at Bridge Recruitment UK Limited

✨Understand the Role

Make sure you have a clear understanding of what an Application Service Desk Analyst does. Familiarise yourself with common application issues and troubleshooting techniques, as well as the specific applications the company uses.

✨Showcase Your Problem-Solving Skills

Be prepared to discuss past experiences where you've successfully resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.

✨Demonstrate Communication Skills

As a Service Desk Analyst, you'll need to communicate effectively with users who may not be tech-savvy. Practice explaining complex concepts in simple terms and be ready to showcase your interpersonal skills during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's IT environment, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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