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- Tasks: Lead and manage multiple facilities across Central London, ensuring top-notch service delivery.
- Company: Join a reputable organisation in Facilities Management with prestigious clients.
- Benefits: Competitive salary of £65k plus benefits, full-time permanent role.
- Why this job: Shape service delivery and client satisfaction in a dynamic, fast-paced environment.
- Qualifications: Experience in Facilities Management and strong leadership skills required.
- Other info: Opportunity for career growth in a respected company.
The predicted salary is between 52000 - 78000 £ per year.
Our client is seeking a dynamic and experienced Operations Manager to oversee a portfolio of high-profile client properties across Central London. This is a fantastic opportunity for a proactive, solutions-focused leader who thrives in a fast-paced environment and is passionate about delivering exceptional facilities management services. This role combines hands-on operational leadership with strong client relationship management, ensuring consistent service excellence, continuous improvement, and real value for clients.
You will be responsible for the operational delivery of multiple FM services across several client sites, leading teams and supply chain partners while maintaining the highest standards of service, compliance, and performance.
Key Responsibilities:- Managing the delivery of multiple FM services across a portfolio of client sites
- Ensuring outstanding service delivery and exceeding performance targets
- Leading and motivating line managers and site teams to achieve high performance
- Managing and monitoring team performance, standards, and KPIs
- Controlling financial performance, including budgets and expenditure
- Building and maintaining strong client relationships to support retention and growth
- Managing supply chain partners to ensure service excellence
- Ensuring full compliance with Health & Safety standards across all sites
- Identifying opportunities for continuous improvement and added value
About You: You’ll be an experienced operations professional with a strong background in Facilities Management and a proven ability to manage complex, multi-site contracts. You will bring:
- Proven experience managing large, diverse service delivery teams
- Strong knowledge of Facilities Management and operational challenges
- Excellent budgeting, financial control, and performance management skills
- Experience working across multiple service contracts
- Strong leadership, communication, and stakeholder management abilities
- A proactive, flexible approach with excellent attention to detail
- Confidence working independently and managing competing priorities
- Proficiency in MS Office and industry-related systems
Desirable: IOSH or NEBOSH qualification, SIA Security Guarding licence (if managing security contracts)
Why Apply? This is an opportunity to join a growing organisation with a strong reputation in Facilities Management, working with prestigious clients and playing a key role in shaping service delivery and client satisfaction across a high-profile London portfolio.
Cleaning Operations Manager in London employer: Bridge Recruitment Group Ltd
Contact Detail:
Bridge Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they deliver service excellence. This will help you tailor your responses and show that you're genuinely interested in making a real impact.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and managed performance in previous roles. Highlighting your experience in managing diverse service delivery teams will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to potential employers. Plus, it shows you're serious about landing that Operations Manager role with us!
We think you need these skills to ace Cleaning Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in Facilities Management and any relevant achievements that showcase your ability to manage multiple client sites effectively.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for delivering exceptional service. Use it to explain why you’re the perfect fit for this dynamic role and how your proactive approach can add value to our clients.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership experience. We want to see how you've motivated teams and managed performance to achieve outstanding results in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Bridge Recruitment Group Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Facilities Management. Understand the key challenges and trends in the industry, especially those relevant to multi-site operations. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed diverse teams in the past. Think about specific situations where you motivated your team or improved performance, as this will resonate well with the interviewers.
✨Demonstrate Financial Acumen
Since the role involves budgeting and financial control, be ready to discuss your experience with managing budgets and controlling expenditure. Bring along examples of how you've achieved cost savings or improved financial performance in previous roles.
✨Build Rapport with the Interviewers
Remember, it's not just about answering questions; it's also about building a connection. Be personable and engage with the interviewers by asking insightful questions about their operations and client relationships. This shows your genuine interest in the role and the company.
