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- Tasks: Lead a team to ensure top-notch cleaning services across various sectors.
- Company: Join a well-established facilities management provider with a supportive culture.
- Benefits: Enjoy a competitive salary, company car, bonuses, and ongoing training.
- Why this job: Make a real impact in a strategic role with clear career progression.
- Qualifications: Experience in senior operations within contract cleaning is essential.
- Other info: Dynamic environment with opportunities to influence and grow into Director level.
The predicted salary is between 46200 - 63800 £ per year.
We are currently recruiting on behalf of a well-established and growing facilities management provider for an experienced Cleaning Operations Manager to join their senior leadership team. This is a key operational role, reporting directly to the Operations Director, with responsibility for the performance and development of a team of five Account Managers and overall service delivery across a varied portfolio of clients.
The Role: You will take ownership of operational performance, client satisfaction, and team leadership across multiple contracts within sectors including education, local authority, healthcare, automotive, and commercial office environments. This is a strategic and hands-on position requiring strong commercial awareness and the ability to drive continuous improvement. Offers genuine scope to progress influence on the business, moving to Director level status.
Key responsibilities include:
- Leading and developing a team of Account Managers
- Ensuring high standards of service delivery across all client sites
- Managing client relationships and acting as a senior escalation point
- Monitoring KPIs and implementing performance improvements
- Supporting recruitment, training, and ongoing development of teams
- Ensuring compliance with health & safety and industry regulations
- Contributing to wider operational and strategic objectives
The Candidate:
- Proven experience in a senior operational role within a contract cleaning business (essential)
- Experience managing multi-site contracts and teams
- Strong leadership, communication, and stakeholder management skills
- A structured, proactive, and commercially aware approach
- The ability to travel and commute to Bedford Residence within the Home Counties (preferred)
Cleaning Operations Manager employer: Bridge Recruitment Group Ltd
Contact Detail:
Bridge Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and challenges, so you can showcase how your experience aligns with their needs. We want you to stand out as the perfect fit!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved service delivery. This will demonstrate your capability to lead and develop others, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and make a difference.
We think you need these skills to ace Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Operations Manager role. Highlight your experience in managing teams and contracts, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to client satisfaction and operational performance, as these are key for us.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've improved service delivery or led successful teams. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bridge Recruitment Group Ltd
✨Know Your Stuff
Make sure you’re well-versed in the cleaning operations sector. Brush up on industry standards, health and safety regulations, and the specific challenges faced by facilities management providers. This will show that you’re not just interested in the role but also knowledgeable about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved performance or client satisfaction. Being able to articulate your leadership style and successes will resonate well with the interviewers.
✨Understand the Company Culture
Research the company’s values and culture. Be ready to discuss how your personal values align with theirs. This is especially important for a role that involves team leadership and client relationships, as cultural fit can be a key factor in their decision-making.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their approach to continuous improvement or how they measure client satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
