At a Glance
- Tasks: Lead service quality and improve client outcomes in a dynamic cleaning services environment.
- Company: Established commercial cleaning provider with a strong reputation since 1999.
- Benefits: Competitive salary, comprehensive package, and opportunities for professional growth.
- Other info: Join a team of 1,000 colleagues and contribute to long-term business success.
- Why this job: Make a real impact on service standards and client relationships in a leadership role.
- Qualifications: Experience in business improvement and strong leadership skills required.
The predicted salary is between 60000 - 70000 £ per year.
We are recruiting on behalf of a well-established commercial cleaning provider who has been delivering high-quality services since 1999. Employing around 1,000 colleagues and generating £15m in annual turnover, the business manages a diverse portfolio of multi-site contracts across the South East of England, including schools, healthcare facilities, offices, and leisure venues.
As part of their continued growth, an opportunity has arisen for an experienced Business Improvement Lead to lead service quality, client outcomes, and contract performance, ensuring consistently high standards across the organisation.
This senior leadership position is responsible for ensuring service delivery standards remain consistent, compliant, and aligned with client expectations across a diverse contract portfolio. Working closely with the Head of Operations, who oversees day-to-day service delivery, you will focus on driving performance, strengthening client relationships, improving service standards, and supporting long-term business growth.
Business Improvement Lead employer: Bridge Recruitment Group Ltd
As a leading commercial cleaning provider, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee development and satisfaction. With competitive salaries and a comprehensive benefits package, our team members enjoy opportunities for growth and advancement while contributing to high-quality service delivery across diverse sectors in the South East of England. Join us in Berkshire, where your expertise as a Business Improvement Lead will be valued and recognised, making a meaningful impact on our clients and communities.
Contact Details:
Bridge Recruitment Group Ltd Recruitment Team
