At a Glance
- Tasks: Lead and manage commercial cleaning contracts, ensuring high standards and client satisfaction.
- Company: Respected commercial cleaning specialist with over 30 years of experience.
- Benefits: Competitive salary, company car or allowance, and a supportive work environment.
- Other info: Opportunity for career growth and to make a real impact in a dynamic environment.
- Why this job: Join a forward-thinking company focused on innovation, sustainability, and employee development.
- Qualifications: Experience in operations management within the commercial cleaning industry is essential.
The predicted salary is between 45000 - 47000 £ per year.
We are recruiting on behalf of a well-established and highly respected commercial cleaning specialist with over 30 years of experience delivering high-quality cleaning services across London. Our client has built an excellent reputation for providing premium cleaning solutions to a diverse portfolio of prestigious clients, including corporate offices, educational establishments, specialist facilities, and public buildings. With a strong focus on people, innovation, service excellence and sustainability, the business prides itself on investing in its employees, embracing new technology and maintaining long-term client relationships.
As a forward-thinking organisation committed to ethical and sustainable business practices, our client offers a supportive working environment where operational excellence, employee development and continuous improvement are genuinely valued.
An exciting opportunity has arisen for an experienced Operations Manager to take responsibility for a portfolio of commercial cleaning contracts across London. Reporting to the Divisional Director, you will be responsible for driving operational performance, maintaining excellent client relationships, developing high-performing teams, and ensuring contracts are delivered to the highest standards. This role requires a confident, commercially aware, and proactive leader who can balance client expectations, employee engagement and financial performance while identifying opportunities to improve services and support business growth.
Key Responsibilities:
- Oversee the successful delivery of multiple commercial cleaning contracts across London, ensuring consistently high standards.
- Lead, motivate and develop site-based cleaning teams and supervisors, promoting a positive and accountable working culture.
- Build strong relationships with clients, conducting regular reviews and proactively managing service expectations.
- Monitor operational performance through site visits, quality audits, and client feedback, implementing improvements where necessary.
- Manage contract budgets, labour costs, staffing levels, consumables, and resources to achieve commercial targets.
- Ensure compliance with health and safety legislation, COSHH requirements and company procedures.
- Identify opportunities for additional services, contract growth, and operational efficiencies.
- Support new contract mobilisations, retenders and service transitions, ensuring seamless implementation.
- Resolve operational challenges effectively, focusing on sustainable solutions and continuous improvement.
- Support environmental and sustainability initiatives across the contract portfolio.
About You:
They are looking for an experienced Operations Manager who is passionate about delivering exceptional service and developing successful teams. The ideal candidate will have:
- Proven experience in an Operations Manager, Area Manager, or similar multi-site role within the commercial cleaning industry.
- Experience managing a portfolio of cleaning contracts across multiple locations.
- Strong leadership skills with the ability to motivate, coach and develop operational teams.
- Excellent client relationship management and communication skills.
- Sound commercial awareness, including managing labour budgets, operational costs, and contract profitability.
- A proactive, organised and solutions-focused approach to operational challenges.
- A strong understanding of cleaning standards, health, and safety and COSHH regulations.
- Experience with contract mobilisations, service improvements, and client retention.
- The ability to work independently, prioritise effectively and manage competing demands.
If you are an experienced Commercial Cleaning Operations Manager who takes ownership, leads with confidence, and delivers results through your people, we'd love to hear from you.
Operations Manager in London employer: Bridge Recruitment Group Ltd Careers
Join a dynamic team in Stratford, London, where your role as a Commercial Assistant will be valued and supported. Our client offers a collaborative work culture that prioritises employee growth, providing opportunities for professional development and skill enhancement. With competitive benefits and a focus on maintaining a healthy work-life balance, this is an excellent opportunity for those seeking meaningful and rewarding employment in a commercially driven environment.
Contact Details:
Bridge Recruitment Group Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at Bridge Recruitment Group Ltd Careers!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Bridge Recruitment Group Ltd Careers or be willing to refer you for that Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Bridge Recruitment Group Ltd Careers who’s on the lookout for their next Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at Bridge Recruitment Group Ltd Careers!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Bridge Recruitment Group Ltd Careers. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Bridge Recruitment Group Ltd Careers
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Bridge Recruitment Group Ltd Careers. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
