Regional Admissions Coordinator in Nottingham

Regional Admissions Coordinator – East Midlands with Travel– commutable from Nottingham / Derbyshire & South Yorkshire

Location: Regional – Midlands covering Nottingham, Derbyshire, Milton Keynes, York
Hours: Full-time, Monday to Friday with flexibility
Salary: Negotiable depending on experience
Holidays: 25 days annual leave plus 8 bank holidays

Join Bridge Oak

Bridge Oak is looking for an experienced and enthusiastic Regional Admissions Coordinator to join our team and support admissions across a portfolio of residential care homes for older people.

This is a regional role covering homes across the Midlands and into North Yorkshire and Milton Keynes.

You will play a key role in supporting our homes to maximise occupancy, manage enquiries and referrals, and ensure prospective residents and their families receive a warm, professional and supportive experience from their first enquiry through to admission.

About the Role

Working closely with Home Managers and the wider Bridge Oak team, you will take a proactive approach to managing admissions, developing referral relationships and supporting our homes to achieve their occupancy targets.

Your responsibilities will include:

• Coordinating and supporting the admissions process across 10 residential and nursing homes.
• Managing new enquiries, referrals and prospective resident leads.
• Working closely with Home Managers to identify and maximise available beds.
• Building strong relationships with prospective residents, families and their representatives.
• Developing relationships with local authorities, hospitals, social workers, health professionals and other referral sources.
• Conducting visits and meetings with prospective residents and their families.
• Supporting homes to convert enquiries into admissions and maintain strong occupancy levels.
• Ensuring enquiries and admissions activity are followed up promptly and recorded accurately.
• Identifying opportunities to generate new referrals and strengthen the profile of Bridge Oak homes within their local communities.
• Monitoring admissions activity, occupancy and enquiry conversion across your portfolio.
• Providing regular updates and feedback to the Regional and Senior Management teams.
• Sharing best practice across the homes and supporting Home Managers with their admissions activity.
• Travelling regularly across your region.

About You

We are looking for someone who is confident, proactive and relationship-focused, with a genuine interest in working within the care sector.

You may already have experience in care home admissions, care home sales, business development, customer relationship management or a similar role within health and social care.

You will be commercially aware and understand the importance of occupancy, while always maintaining a resident and family-focused approach.

You'll need to be:

• An excellent communicator with strong interpersonal skills.
• Confident building relationships with families and professional referral sources.
• Highly organised with excellent follow-up and attention to detail.
• Proactive, self-motivated and able to work independently.
• Comfortable managing multiple homes and priorities.
• Commercially minded with an understanding of occupancy and admissions.
• Confident using IT systems and maintaining accurate records.
• Flexible and willing to travel extensively across the region.
• A full UK driving licence holder.

What Bridge Oak Offers

This is an exciting opportunity to join Bridge Oak in a key regional role where you will have the opportunity to make a real impact on admissions, occupancy and the experience of prospective residents and their families.

In return, we offer:

• Salary negotiable depending on experience
• 25 days annual leave plus 8 bank holidays
• A varied regional role covering Yorkshire and Stoke-on-Trent
• The opportunity to work closely with Home Managers and senior operational teams
• The opportunity to make a real difference across a portfolio of residential and nursing homes