Housing Support Worker

Are you someone who believes everyone deserves to be provided a safe place to call home? Do you put people at the heart of the decisions you make? At Bridge-it Housing, we are driven by one simple purpose: to make a real difference in people's lives. We don't just talk about positive change; we live it every day. As one of our permanent team members, you'll play a key role in bringing that mission to life.

If you're looking for a role within a supportive, friendly and energetic office environment, where teamwork, professionalism and a strong duty of care to clients sit at the heart of everything we do, you could be the perfect fit as our Housing & Support Worker!

Hours of Work: 35 hours working Monday to Friday 9am to 5pm

Location: Accrington (Main office is located Manchester M40 1GG, applicants should live in the local area. Access to own vehicle is required due to travel requirements as part of the role. Mileage is paid within our company policy. You will also require business insurance.)

Salary: Starting salary £26,500 Per Annum

Contract Type: Full Time, Permanent

Closing Date: Friday 21st August 2026 (We reserve the right to close this vacancy early)

Interview Date: TBC

The Ideal Person:

• Experience in support, customer-facing or community roles, such as care, education, retail, housing, youth work or family support.
• Able to support people with complex needs using empathy, patience, professional boundaries and a person-centred approach.
• Able to work independently, manage a varied workload, keep accurate records and provide reliable community-based support.
• Experience of supporting vulnerable people, or a good understanding of issues such as homelessness, social exclusion, poor mental health and financial hardship (Desirable, not Essential).
• A full UK driving licence and access to your own vehicle for work is essential.

What You Will Do:

• Client Guidance and Access to Services: Help clients access key services and practical support, including benefits, health, education, employment and banking.
• Client Integration and Personal Development: Support clients to build confidence, independence, social connections and links with local communities.
• Documentation and Administrative Support: Complete sign-ups, maintain accurate records, support clients with key documents and contribute to service monitoring.
• Regular Support and Welfare Monitoring: Hold regular support sessions, attend key appointments and carry out routine welfare checks.
• Partnership Working and Service Coordination: Work with agencies, landlords and providers to coordinate joined-up support for clients.
• Property Responsibility and Cleaning Duties: Maintain responsibility for property standards, ensuring all cleaning tasks are carried out effectively to uphold a safe and presentable environment.
• Risk Management, Behaviour, and Professional Standards: Carry out risk assessments, maintain confidentiality, manage your workload and work to high professional standards.
• Team Contribution and Organisational Responsibilities: Support colleagues and volunteers, take part in development, promote equality and diversity, and carry out other reasonable duties.

Bridge-It Housing Benefits:

• 30 Days annual leave, rising 1 day on year 2 year 5 and year 7 to a total of 33 + Bank Holidays.
• Summer and Christmas Party.
• Staff Incentives such as Team service charge and Ideas factory!
• Bright Exchange & Blue light Card for Staff discounts.
• Salary reviewed annually.
• Full kitchen facilities on site including tea and coffee for both clients and staff.
• Plus More.

Who Are We: Bridge-It Housing provides housing and support to families, single males and females. We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around. We work to ensure that all our clients have as much respect, dignity, independence, choice and control over their own lives as possible. Empowerment is an important part of how we work. By empowerment we mean building the capacity of people who have experienced homelessness to feel that they are part of our society, regain control of their lives and become more confident about participating in decisions that affect their future. We work to foster an environment in which clients take responsibility for their own tasks and actions and learn to respect each other as individuals.

A basic DBS is required for this role so please ensure any disclosures are correctly declared if you are successful as this could affect your employment for this role.

Bridge-it Housing is committed to equality, diversity and inclusion and welcomes applications from all backgrounds, cultures and identities. We are proud to have a diverse team of employees from all walks of life, that are all passionate about supporting those in need, and as helpful as previous experience with supporting vulnerable people is, what matters most to us is that you are passionate, empathetic and committed to making a positive difference, so if this sounds like you click apply now!