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- Tasks: Ensure guest safety, handle requests, and prepare for breakfast service.
- Company: Join the friendly team at The Bridge Hotel by the River Thames.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Opportunities for career growth with training and development courses.
- Why this job: Be part of a vibrant hotel atmosphere and make guests feel welcome.
- Qualifications: Experience in hospitality, excellent communication, and attention to detail.
The predicted salary is between 1300 - 1800 £ per month.
Sat along the banks of the River Thames and the stunning backdrop of the seventh-grade arch Chertsey Bridge, The Bridge Hotel provides a memorable drinking and dining experience on our beautiful garden terrace overlooking the river or inside next to a cosy fire. Located 1 mile from Chertsey train Station and with a large car park, we have 47 family-friendly, comfortable hotel rooms, with regular trains into Central London and Surrey and beyond, it’s always bustling with families, business travellers and holidaymakers alike. We have a really friendly, talented team here at The Bridge. Come and join The Bridge Hotel family!
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Night Porter in Chertsey employer: Bridge Hotel, Chertsey
Contact Detail:
Bridge Hotel, Chertsey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Chertsey
✨Tip Number 1
Get to know the hotel vibe! Before your interview, pop by The Bridge Hotel and soak in the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand what they value in a Night Porter.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for guests in previous roles. We love hearing about those moments that made a difference!
✨Tip Number 3
Be ready to talk about safety! As a Night Porter, you'll need to ensure guest security. Brush up on any relevant health and safety protocols and be prepared to discuss how you'd handle various situations.
✨Tip Number 4
Don’t forget to ask questions! Show us you're keen by asking about the team culture or training opportunities. It’s a great way to demonstrate your enthusiasm for joining The Bridge Hotel family!
We think you need these skills to ace Night Porter in Chertsey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of character into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or similar roles. We’re looking for someone with an eye for detail and excellent communication skills, so share examples that showcase these traits.
Tailor Your Application: Take a moment to tailor your application specifically for the Night Porter role at The Bridge Hotel. Mention how your skills align with our needs, especially around customer service and safety responsibilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Bridge Hotel, Chertsey
✨Know the Hotel Inside Out
Before your interview, make sure you research The Bridge Hotel thoroughly. Familiarise yourself with its location, services, and unique features like the garden terrace and cosy fire. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your friendly personality and how you handle guest requests, especially during late hours.
✨Demonstrate Your Attention to Detail
The job requires an impeccable eye for detail, so be ready to discuss how you ensure high standards in your previous roles. You might want to mention specific instances where your attention to detail made a difference, whether it was in maintaining room standards or conducting health and safety checks.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work alone. Think about potential challenges you might face as a Night Porter and how you would handle them. This will demonstrate your self-motivation and readiness for the role.