At a Glance
- Tasks: Manage technical relationships and solve critical security issues for clients.
- Company: Bridewell is a rapidly growing managed security service provider focused on creating a safe digital world.
- Benefits: Enjoy flexible working, competitive salary, profit share, and a dedicated training budget.
- Why this job: Join a passionate team committed to high-quality service and continuous growth in Cyber Security.
- Qualifications: 4+ years in Cyber Security with strong knowledge of Microsoft Security stack and Splunk required.
- Other info: Experience in customer management and adaptability to change are essential.
The predicted salary is between 43200 - 72000 £ per year.
This role will look to see the successful candidate fully manage the technical relationship between a customer and their managed security service provided by Bridewell. Taking on ownership for technical queries, escalations, projects and improvements as well as continuously maintain and grow the service offered to our customers, the successful candidate will marry a deeply technical knowledge, with a people-focused vision.
This role is unique in its function and is designed to highly integrate with all other Bridewell Managed Security Service functions to promote cross team collaboration, thought leadership and continue to demonstrate expertise to our customers.
The following are a sub-set of the tasks you will be responsible for:
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Diagnose and solve critical customer security problems including but not limited to Incidents and Project blockers
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Support complex threat hunts tailored to intelligence-led threats
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Quality Assure all items related to your customer provided by our service
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Provide oversight of all major incidents and RCAs
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Drive high quality automation focused on decreasing incident dwell time and manual analyst activities
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Design and drive content development strategies and internal projects focused on innovating the service offering
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Provide technical oversight of all customer onboarding technical documentation
Bridewell has seen extensive growth over the past few years and are looking for ambitious, technical and organised individuals who are passionate about Cyber Security and are keen to continue to develop and grow with us. We are looking for an experienced Security Operations professional with strong knowledge of both the Microsoft Security stack and Splunk, who enjoys the pace of managed security services and can collaborate with customers and their suppliers to lead and evolve Security Operations capabilities. Ideally you will have at least 4 years’ experience working within Cyber Security, both within a Security Operations Centre and elsewhere within the wider operational sphere. Demonstrable experience with both customer and stakeholder management is a must, coupled with a versatility of thought and the ability to adapt to the ever-changing requirements of this role.
What’s in it for you?
Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn’t end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following:
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Competitive Salary
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25 Days Holiday – Plus buy and sell options
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Flexible Working (around core office hours)
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Profit Share Scheme
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Company Pension
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Employee Shareholder Scheme
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Dedicated Training Budget
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Home Office Equipment (for remote working employees)
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Life Assurance
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Cycle to Work Scheme
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Electric Vehicle Scheme
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Private Healthcare (incl. Gym discounts)
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Vision Care
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Birthday off (After 1 year)
SOC Client Lead employer: Bridewell Consulting
Contact Detail:
Bridewell Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOC Client Lead
✨Tip Number 1
Familiarize yourself with the Microsoft Security stack and Splunk, as these are crucial for the SOC Client Lead role. Consider taking online courses or certifications to deepen your technical knowledge and demonstrate your commitment to continuous learning.
✨Tip Number 2
Network with professionals in the Cyber Security field, especially those who work in managed security services. Attend industry events, webinars, or local meetups to build relationships and gain insights that could help you stand out during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships and resolved technical issues in the past. Highlight your experience in driving automation and improving service offerings, as these are key aspects of the role.
✨Tip Number 4
Showcase your ability to collaborate across teams by sharing experiences where you worked with different departments to achieve a common goal. This will demonstrate your alignment with Bridewell's values of teamwork and innovation.
We think you need these skills to ace SOC Client Lead
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the SOC Client Lead position. Highlight key responsibilities and required skills, such as technical knowledge in Cyber Security and experience with Microsoft Security stack and Splunk.
Tailor Your CV: Customize your CV to reflect your relevant experience in Cyber Security, particularly in Security Operations Centres. Emphasize your customer and stakeholder management skills, as well as any specific projects or achievements that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Cyber Security and your ability to manage technical relationships. Use specific examples from your past experiences to demonstrate how you can contribute to Bridewell's mission and values.
Highlight Continuous Learning: Mention any ongoing training or certifications you are pursuing in Cyber Security. This shows your commitment to professional development and aligns with Bridewell's emphasis on continual growth and innovation.
How to prepare for a job interview at Bridewell Consulting
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with the Microsoft Security stack and Splunk in detail. Highlight specific projects or incidents where you successfully diagnosed and solved security problems, as this will demonstrate your technical capabilities.
✨Emphasize Customer Relationship Management
Since this role involves managing technical relationships with customers, share examples of how you've effectively communicated with clients and stakeholders in the past. Discuss any strategies you've used to ensure customer satisfaction and service improvement.
✨Demonstrate Adaptability
The job requires versatility and the ability to adapt to changing requirements. Prepare to discuss situations where you've had to pivot quickly in response to new challenges or information, showcasing your problem-solving skills and flexibility.
✨Highlight Collaboration Skills
This position emphasizes cross-team collaboration. Be ready to provide examples of how you've worked with different teams or departments to achieve a common goal, particularly in a fast-paced environment like managed security services.