Sales Administrator

Who are we looking for? Following the continued success and growth of Bridewell’s commercial team, we are creating a new Sales Administrator role to provide vital support to our sales team, particularly on larger and more complex customer accounts and prospects. This role will focus on sales administration, reporting support, and cross-team coordination, helping ensure that commercial activity runs smoothly and that key information is accurate, complete, and available when needed. You’ll work closely with Sales, Finance, Delivery, and the Salesforce Administrator to support day-to-day commercial operations. As this is a new role, we’re looking for someone who enjoys bringing order, consistency, and momentum, and who is keen to put their own stamp on the role as it evolves over time alongside the team.

Responsibilities

• Sales Team & Account Support
  • Provide administrative and operational support to sales team members, including:
  • Supporting invoicing by ensuring required sales and delivery information is complete and working with Finance to resolve any issues that may delay billing.
  • Assisting with QA and compliance checks on sales-related documentation and data.
  • Collecting and preparing commercial and financial information for customer monthly or quarterly review meetings.
  • Working with finance to obtain relevant financial information (i.e. timesheet analysis) and delivery data where customer-specific reporting is required.
  • Representing the sales team at weekly internal resourcing and delivery update calls – where necessary reaching out to team members for individual opportunity and project status updates.
  • Helping ensure customer records and supporting information are complete and up to date.
• Salesforce Support & Data Quality
  • Support effective use of Salesforce across the sales team, without owning system administration, by:
  • Running reports and list views to identify missing, incomplete, or outdated information.
  • Proactively liaising with sales colleagues to update opportunities, contacts, and account records where required.
  • Acting as a point of coordination between Sales and the Salesforce Administrator where issues or improvements are identified.
• Reporting & Commercial Administration
  • Assist with regular sales and account reporting, ensuring data is accurate and presented clearly.
  • Support the preparation of internal reporting packs for leadership meetings.
  • Help track renewals, contract milestones, and customer-specific reporting requirements.
  • Maintain organised records of commercial documentation, reports, and templates.
  • Assisting with the administration of quarterly sales commissions, working closely with Finance and the Sales team.
• Coordination & Ways of Working
  • Act as a bridge between Sales, Finance, and Delivery, helping information flow smoothly.
  • Support scheduling and coordination of internal and customer meetings where required.
  • Help document and improve sales administration processes as the role matures.
  • Contribute ideas on how tools, templates, or workflows could be improved over time.

What we’re looking for

You’ll have experience of:

• Experience in a sales administration, commercial support, or operations support role.
• Comfortable working with sales data and reports (Salesforce or similar CRM experience preferred).
• Strong attention to detail and a structured, organised approach to work.
• Confident communicator, able to politely chase and follow up with colleagues.
• Good working knowledge of Excel (filters, basic formulas, pivots helpful).

Required/Desirable

• Experience in professional services, technology, or cyber security environments.
• Exposure to invoicing, renewals, or finance-related processes.
• Experience supporting senior stakeholders or account teams.

Behaviours and Competencies

• Supportive and reliable – takes pride in helping others succeed.
• Organised and proactive – spots gaps and follows them through.
• Detail-focused – values accuracy and consistency.
• Adaptable – comfortable working in a role that will evolve over time.
• Ownership mindset – enjoys improving how things are done, not just following a checklist.

What’s in it for you?

Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn’t end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following:

• Competitive Salary & Commission Scheme.
• 25 Days Holiday - Plus buy and sell options.
• Flexible Working (around core office hours).
• Company Pension.
• Employee Shareholder Scheme.
• Dedicated Training Budget.
• Home Office Equipment (for remote working employees).
• Life Assurance.
• Cycle to Work Scheme.
• Electric Vehicle Scheme.
• Private Healthcare (incl. Gym discounts).
• Vision Care.
• Birthday off (After 1 year).

About Bridewell

One of the most exciting prospects in the UK Cyber Security sector today, Bridewell is one of the fastest growing Cyber Security services businesses with a strong track record for delivering complex security projects and providing excellent customer service. Bridewell has an exciting and varied portfolio of clients across Financial Services, Manufacturing, Oil & Gas, Government, Critical National Infrastructure and more. Bridewell currently hold the Silver level Investors in People award and have a five-star Glassdoor rating. Along with our focus on our people, we also have a big focus on sustainability and recognise the role we play in the fight against climate change. Today, Bridewell is proud to be a carbon negative business.

Location

Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.