Client Lead

Client Lead

Cardiff Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and evolve Security Operations, solving critical security problems and driving automation.
  • Company: Bridewell, a leading cyber security services company with a strong focus on people and sustainability.
  • Benefits: Competitive salary, flexible working, profit share, private healthcare, and dedicated training budget.
  • Why this job: Join a fast-growing team making a real impact in the cyber security sector.
  • Qualifications: 4+ years in Cyber Security, strong Microsoft Security stack knowledge, and excellent stakeholder management skills.
  • Other info: Hybrid working policy with opportunities for travel and career development.

The predicted salary is between 36000 - 60000 £ per year.

Bridewell has seen extensive growth over the past few years and are looking for ambitious, technical and organised individuals who are passionate about Cyber Security and are keen to continue to develop and grow with us. We are looking for an experienced Security Operations professional with strong knowledge of both the Microsoft Security stack and Splunk, who enjoys the pace of managed security services and can collaborate with customers and their suppliers to lead and evolve Security Operations capabilities.

Ideally you will have at least 4 years\’ experience working within Cyber Security, both within a Security Operations Centre and elsewhere within the wider operational sphere. Demonstrable experience with both customer and stakeholder management is a must, coupled with a versatility of thought and the ability to adapt to the ever-changing requirements of this role.

What you\’ll be doing
This role will look to see the successful candidate fully manage the technical relationship between a customer and their managed security service provided by Bridewell. Taking on ownership for technical queries, escalations, projects and improvements as well as continuously maintain and grow the service offered to our customers, the successful candidate will marry a deeply technical knowledge, with a people-focused vision.

This role is unique in its function and is designed to highly integrate with all other Bridewell Managed Security Service functions to promote cross team collaboration, thought leadership and continue to demonstrate expertise to our customers.

The following are a sub-set of the tasks you will be responsible for:

Diagnose and solve critical customer security problems including but not limited to Incidents and Project blockers

Support complex threat hunts tailored to intelligence-led threats

Quality Assure all items related to your customer provided by our service

Provide oversight of all major incidents and RCAs

Drive high quality automation focused on decreasing incident dwell time and manual analyst activities

Design and drive content development strategies and internal projects focused on innovating the service offering

Provide technical oversight of all customer onboarding technical documentation

What\’s in it for you?
Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn\’t end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following:

Competitive Salary

25 Days Holiday – Plus buy and sell options

Flexible Working (around core office hours)

Profit Share Scheme

Company Pension

Employee Shareholder Scheme

Dedicated Training Budget

Life Assurance

Cycle to Work Scheme

Electric Vehicle Scheme

Private Healthcare (incl. Gym discounts)

Vision Care

Birthday off (After 1 year)

About Bridewell
One of the most exciting prospects in the UK Cyber Security sector today, Bridewell is one of the fastest growing Cyber Security services businesses with a strong track record for delivering complex security projects and providing excellent customer service. Bridewell has an exciting and varied portfolio of clients across Financial Services, Manufacturing, Oil & Gas, Government, Critical National Infrastructure and more. Bridewell holds the Gold level Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly One Team.

Along with our focus on our people, we also have a big focus on sustainability and recognise the role we play in the fight against climate change. Today, Bridewell is proud to be a carbon negative business.

Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion.
Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
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Client Lead employer: Bridewell Consulting Limited

Bridewell is an exceptional employer in the UK cyber security sector, offering a dynamic work environment that prioritises employee growth and collaboration. With a strong commitment to inclusivity and sustainability, employees benefit from competitive salaries, flexible working arrangements, and a dedicated training budget, all while contributing to meaningful projects that protect critical business functions. The company's Gold level Investors in People award reflects its dedication to fostering a supportive and high-quality workplace culture.
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Contact Detail:

Bridewell Consulting Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the cyber security field, especially those who might know someone at Bridewell. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for the interview by diving deep into Bridewell's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to create a safe digital world.

✨Tip Number 3

Practice your problem-solving skills! Be ready to tackle hypothetical security scenarios during interviews. We want to see how you think on your feet and handle real-world challenges.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re genuinely interested in joining our team.

We think you need these skills to ace Client Lead

Microsoft Security Stack
Cyber Security
Security Operations Centre Experience
Customer Management
Stakeholder Management
Incident Management
Threat Hunting
Quality Assurance
Root Cause Analysis (RCA)
Automation
Technical Documentation
Project Management
Collaboration
Adaptability
Problem-Solving

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with the Microsoft Security stack and any relevant projects. We want to see how your skills align with what we do at Bridewell!

Showcase Your Experience: Don’t just list your past roles; share specific examples of how you've tackled security challenges or led teams in a Security Operations Centre. We love seeing real-world applications of your expertise!

Be Personable: Since this role involves a lot of customer interaction, let your personality shine through! We’re looking for someone who can build relationships, so don’t hesitate to show us your people skills in your application.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Bridewell Consulting Limited

✨Know Your Stuff

Make sure you brush up on your knowledge of the Microsoft Security stack and any relevant cyber security concepts. Be prepared to discuss specific tools and techniques you've used in past roles, especially in a Security Operations Centre.

✨Showcase Your People Skills

Since this role involves managing customer relationships, be ready to share examples of how you've successfully collaborated with clients and stakeholders. Highlight your ability to adapt to changing requirements and how you've handled challenging situations.

✨Prepare for Technical Scenarios

Expect to face technical questions or scenarios during the interview. Practice diagnosing and solving potential security problems, and think about how you would approach complex threat hunts or major incidents.

✨Align with Their Values

Bridewell places a strong emphasis on their values like 'Do the Right Thing' and 'One Team'. Familiarise yourself with these values and think about how your own work ethic aligns with them. Be ready to discuss how you can contribute to their culture and commitment to high quality.

Client Lead
Bridewell Consulting Limited
Location: Cardiff
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