Growth Account Executive

At Bridebook, we are digitising the wedding industry! Join us in transforming the wedding planning experience for engaged couples around the world. Bridebook is a SaaS and Marketplace scale-up business revolutionising the wedding industry. We are proud to be the UK’s number one wedding planning app and the ONLY global provider! Our mission is to make the wedding planning journey as happy as possible for engaged couples everywhere!

With over 90% of the world’s 7.5bn population expected to get married in their lifetime, the wedding industry is massive. It is 50% larger than the global taxi and food delivery markets combined, yet it sadly lags in digitalisation and lacks solutions for the modern‑day needs of both couples and businesses. Our innovative platform is designed to make wedding planning effortless and stress‑free. From personalised wedding checklists, budget management tools, a vast selection of venues and suppliers, and endless inspiration – you can access it all at your fingertips, on your mobile device!

After recently becoming the first app of its kind to launch globally, Bridebook now enables couples to plan destination weddings anywhere in the world. This exciting expansion makes it a truly fantastic time to join us on our journey! Our team is made up of talented creative, analytical, and tech‑focused minds! We’ve collaborated with some fantastic partners including the Natural History Museum, Hilton, the Ritz, Etsy and Jimmy Choo, and have been featured 12 times on the App Store as well as been rated the number 1 app by Apple. Our investors are well known for supporting some previous successful unicorns such as Airbnb, Pinterest, Skyscanner and Tesla.

The purpose of the Growth Account Manager role is to own and grow a portfolio of venue accounts – building trusted relationships, delivering measurable value, and hitting revenue and retention targets through data‑led plans, clear communication, and tight cross‑functional execution.

• Account Ownership & Growth: You manage a book of venue accounts as primary point of contact with multi‑threaded stakeholder relationships. You deliver against revenue, retention and expansion targets through clear account plans and monthly/quarterly objectives. You proactively identify, pitch and close upsell/cross‑sell opportunities that solve partner needs.
• Performance Reviews & Insight: You run regular performance reviews (Q/MBR/EBR) with data‑led narratives and next‑step recommendations. You develop accurate forecasts and weekly reports on account health, risks and upside. You monitor industry and competitor trends and adapt plans to protect and grow revenue.
• Value Delivery & Engagement: You engage partners proactively to drive adoption, campaign performance and ROI. You surface product/market insights from your accounts. You coordinate Q/MBR’s & EBR’s with enablement and training to ensure smooth adoption and time‑to‑value.
• Commercial Excellence & Process: You manage proposals, pricing and basic negotiations within guardrails, escalating when required. You maintain immaculate CRM hygiene (HubSpot): notes, contacts, opportunities, forecasts and activities. You track, report and forecast performance against targets with stage‑appropriate next steps.
• Collaboration & Team Play: You work closely with Sales peers and Growth Account Managers to optimise portfolio performance. You may brief Marketing, Product and Operations on partner requirements and timelines. You share learnings, collateral and best practices to raise team performance.

We’re looking for someone who has:

• Proven experience in account management or sales, ideally in a growth and retention sector.
• Strong track record of meeting or exceeding revenue and retention targets.
• Experience managing B2B relationships and negotiating commercial agreements.
• Confident in using CRM systems (e.g., HubSpot) and interpreting performance data.
• Comfortable delivering client presentations and performance reviews.
• Background in tech, media, SaaS is highly desirable.
• Strong communication, organisation, and stakeholder management skills.

What if you’re a partial fit? We love hearing from anyone who is enthusiastic about changing the wedding industry and welcome candidates with different backgrounds and experiences! We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn’t exactly match this job description.

Benefits:

• 25 days of annual leave, with an extra day every year after three years (up to 30 days).
• Hybrid Working, we’d love to see you in twice a week, but you are free to come in more often if you’d like.
• £500 per year Learning and Development budget.
• Enhanced Family‑Friendly Policies.
• Cycle to Work Scheme.
• One month fully paid Sabbatical Leave after five years in BB.
• 2 weeks Working From Home Near Home per year.
• Wedding Leave (5 days paid).
• Half‑Day Wedding Anniversary Leave.
• An accessible, beautiful and dog‑friendly office, with weekly breakfasts, communal lunches, alongside free snacks and more.
• Yearly BB Summit and quarterly events to celebrate milestones!

Location: London, Hammersmith (working hybrid, minimum 2 days a week).

Our Values:

• One Team: Together we are better.
• Keep Accelerating: We work smart.
• Create Joy: We celebrate going above and beyond.

Equal employment opportunity: Research shows that women, neurodiverse individuals, and members of other under‑represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Bridebook we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

So what’s next? You’ll hear from our team within 2 weeks regarding your application. We believe in efficient and meaningful conversations, so you’ll be happy to hear there isn’t a whopping 7 stage process!