Growth Account Executive

Bridebook is a SaaS and Marketplace scale‑up business revolutionising the wedding industry. We are proud to be the UK’s number one wedding planning app and the ONLY global provider! Our mission is to make the wedding planning journey as happy as possible for engaged couples everywhere! With over 90% of the world’s 7.5bn population expected to get married in their lifetime, the wedding industry is massive. It is 50% larger than the global taxi and food delivery markets combined, yet it sadly lags in digitalisation and lacks solutions for the modern‑day needs of both couples and businesses. Our innovative platform is designed to make wedding planning effortless and stress‑free. From personalised wedding checklists, budget management tools, a vast selection of venues and suppliers, and endless inspiration – you can access it all at your fingertips, on your mobile device! After recently becoming the first app of its kind to launch globally, Bridebook now enables couples to plan destination weddings anywhere in the world. This exciting expansion makes it a truly fantastic time to join us on our journey!

Our team is made up of talented creative, analytical, and tech‑focused minds! We’ve collaborated with some fantastic partners including the Natural History Museum, Hilton, the Ritz, Etsy and Jimmy Choo, and have been featured 12 times on the App Store as well as being rated the number 1 app by Apple. Our investors are well known for supporting some previous successful unicorns such as Airbnb, Pinterest, Skyscanner and Tesla.

Role Purpose

The purpose of the Growth Account Manager role is to own and grow a portfolio of venue accounts – building trusted relationships, delivering measurable value, and hitting revenue and retention targets through data‑led plans, clear communication and tight cross‑functional execution.

Specific Responsibilities

• Account Ownership & Growth – manage a book of venue accounts as the primary point of contact with multi‑threaded stakeholder relationships. Deliver against revenue, retention and expansion targets through clear account plans and monthly/quarterly objectives.
• Proactively identify, pitch and close upsell/cross‑sell opportunities that solve partner needs.
• Run regular performance reviews (Q/MBR/EBR) with data‑led narratives and next‑step recommendations.
• Develop accurate forecasts and weekly reports on account health, risks and upside.
• Monitor industry and competitor trends and adapt plans to protect and grow revenue.
• Engage partners proactively to drive adoption, campaign performance and ROI.
• Surface product/market insights from your accounts.
• Coordinate Q/MBR’s & EBR’s with enablement and training to ensure smooth adoption and time‑to‑value.
• Manage proposals, pricing and basic negotiations within guardrails, escalating when required.
• Maintain immaculate CRM hygiene (HubSpot): notes, contacts, opportunities, forecasts and activities.
• Track, report and forecast performance against targets with stage‑appropriate next steps.
• Work closely with Sales peers and Growth Account Managers to optimise portfolio performance.
• Brief Marketing, Product and Operations on partner requirements and timelines.
• Share learnings, collateral and best practices to raise team performance.

Ideal Candidate

• Proven experience in account management or sales, ideally in a growth and retention sector.
• Strong track record of meeting or exceeding revenue and retention targets.
• Experience managing B2B relationships and negotiating commercial agreements.
• Confidence in using CRM systems (e.g., HubSpot) and interpreting performance data.
• Comfortable delivering client presentations and performance reviews.
• Background in tech, media, SaaS is highly desirable.
• Strong communication, organisation and stakeholder management skills.

We love hearing from anyone who is enthusiastic about changing the wedding industry and welcome candidates with different backgrounds and experiences. We prioritise grit, positivity and the willingness to get stuck in, and encourage you to apply even if your experience doesn’t exactly match this job description.

Benefits

• 25 days of annual leave, with an extra day every year after three years (up to 30 days).
• Hybrid working – we’d love to see you in twice a week, but you are free to come in more often if you’d like.
• £500 per year Learning and Development budget.
• Enhanced family‑friendly policies.
• Cycle to Work scheme.
• One month fully paid Sabbatical Leave after five years in BB.
• Two weeks working from home near home per year.
• Wedding Leave – five days paid.
• Half‑day wedding anniversary leave.
• Accessible, beautiful and dog‑friendly office, with weekly breakfasts, communal lunches, free snacks and more.
• Yearly BB Summit and quarterly events to celebrate milestones.

Location: London, Hammersmith (working hybrid, minimum 2 days a week). Equal employment opportunity. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We will hear from our team within 2 weeks regarding your application. We believe in efficient and meaningful conversations, so you’ll be happy to hear there isn’t a whopping 7 stage process! That’s all for now – see you on the dancefloor!