About Bridebook
Bridebook is a SaaS and marketplace scale‑up business revolutionising the wedding industry.
We are the UK’s number one wedding planning app and the only global provider, committed to making the wedding planning journey as happy as possible for engaged couples worldwide.
What will I be doing?
The Growth Account Manager will own and grow a portfolio of venue accounts, building trusted relationships, delivering measurable value, and hitting revenue and retention targets through data‑led plans, clear communication and tight cross‑functional execution.
Account Ownership & Growth
- You manage a book of venue accounts as primary point of contact with multi‑threaded stakeholder relationships.
- You deliver against revenue, retention and expansion targets through clear account plans and monthly/quarterly objectives.
- You proactively identify, pitch and close upsell/cross‑sell opportunities that solve partner needs.
Performance Reviews & Insight
- You run regular performance reviews (Q/MBR/EBR) with data‑led narratives and next‑step recommendations.
- You develop accurate forecasts and weekly reports on account health, risks and upside.
- You monitor industry and competitor trends and adapt plans to protect and grow revenue.
Value Delivery & Engagement
- You engage partners proactively to drive adoption, campaign performance and ROI.
- You surface product/market insights from your accounts.
- You coordinate Q/MBR’s & EBR’s with enablement and training to ensure smooth adoption and time‑to‑value.
Commercial Excellence & Process
- You manage proposals, pricing and basic negotiations within guardrails, escalating when required.
- You maintain immaculate CRM hygiene (HubSpot): notes, contacts, opportunities, forecasts and activities.
- You track, report and forecast performance against targets with stage‑appropriate next steps.
Collaboration & Team Play
- You work closely with Sales peers and Growth Account Managers to optimise portfolio performance.
- You may brief Marketing, Product and Operations on partner requirements and timelines.
- You share learnings, collateral and best practices to raise team performance.
Qualifications
- Proven experience in account management or sales, ideally in a growth and retention sector.
- Strong track record of meeting or exceeding revenue and retention targets.
- Experience managing B2B relationships and negotiating commercial agreements.
- Confident in using CRM systems (e.g., HubSpot) and interpreting performance data.
- Comfortable delivering client presentations and performance reviews.
- Background in tech, media, SaaS is highly desirable.
- Strong communication, organisation and stakeholder management skills.
Benefits
- 25 days of annual leave, with an extra day every year after three years (up to 30 days).
- Hybrid working; we’d love to see you in twice a week, but you are free to come in more often if you’d like.
- £500 per year learning and development budget.
- Enhanced family‑friendly policies.
- Cycle to work scheme.
- One month fully paid sabbatical leave after five years in BB.
- 2 weeks working from anywhere per year.
- Wedding leave (5 days paid).
- Half‑day wedding anniversary leave.
- Financial wellbeing sessions.
- An accessible, beautiful and dog‑friendly office with weekly breakfasts, communal lunches and free snacks.
- Yearly BB summit and quarterly events to celebrate milestones.
Location
London, Hammersmith (working hybrid, minimum 2 days a week).
Values
One Team: Together we are better.
Keep Accelerating: We work smart.
Create Joy: We celebrate going above and beyond.
Equal Employment Opportunity
Research shows that women, neurodiverse individuals, and members of other under‑represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Bridebook we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
