At a Glance
- Tasks: Be the friendly face of our school, welcoming visitors and providing essential admin support.
- Company: Join a supportive team dedicated to creating a positive environment for pupils and families.
- Benefits: Enjoy life assurance, pension options, mental health support, and flexible benefits.
- Other info: Great opportunity for career growth in a dynamic educational environment.
- Why this job: Make a real difference in a vibrant school setting while developing your skills.
- Qualifications: GCSE English and Maths required; previous reception experience preferred.
The predicted salary is between 26000 - 27800 £ per year.
Are you an organised, friendly and professional receptionist who enjoys making a positive first impression? Do you thrive in a busy environment where no two days are the same?
We're looking for a Receptionist to join our dedicated team, providing a warm welcome to pupils, families, visitors and colleagues while delivering outstanding administrative support across the school.
This is a varied role where you’ll play a vital part in the smooth day‑to‑day running of our provision and help ensure every child receives the best possible support.
What You’ll Be Doing
As our Receptionist, you’ll be the first point of contact for the school, creating a welcoming and professional environment while supporting a wide range of administrative activities.
- Greeting visitors and managing reception professionally and courteously.
- Answering and directing telephone enquiries and taking accurate messages.
- Managing visitor sign‑in procedures and maintaining site security.
- Coordinating meeting rooms, refreshments and office facilities.
- Processing incoming and outgoing post and deliveries.
- Supporting pupil admissions, referrals and reviews.
- Maintaining confidential records and ensuring data is accurate and up to date.
- Providing administrative support across HR, finance, examinations and facilities where required.
- Supporting the organisation of meetings, events and school communications.
- Working collaboratively with colleagues to ensure the school operates efficiently.
- Who We’re Looking For
- GCSE English and Maths or equivalent required.
- Previous reception or administrative experience, ideally within education, healthcare or a similar environment.
- Excellent communication and customer service skills.
- Highly organised with exceptional attention to detail.
- Can prioritise competing workloads and remain calm under pressure.
- Confident using Microsoft Office and electronic record systems.
- Enjoys working as part of a supportive team while also using their own initiative.
- Driving licence required.
Benefits
- Life Assurance
- Pension scheme with options to increase contributions
- “Your Wellbeing Matters” – mental health support and physical health checks
- Flexible Benefits Platform (Vista), including health, wellbeing and insurance benefits, hundreds of UK and international discounts, Cycle to Work Scheme & Electric Car Purchase Scheme, Critical illness cover, Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education.
Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process.
All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
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Receptionist in Waldron employer: Bricklehurst Manor School
Bricklehurst Manor School is an exceptional employer that prioritises the growth and well-being of both its staff and students. With a supportive work culture that values teamwork and inclusivity, employees are encouraged to develop their skills through ongoing training and professional development opportunities. Located in a serene environment, the school offers a unique chance to make a meaningful impact on the lives of pupils with SEMH needs while enjoying a fulfilling career in education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Waldron
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Bricklehurst Manor School. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Bricklehurst Manor School before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Waldron
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Bricklehurst Manor School:Your cover letter is your chance to shine! Tell us why you want to work at Bricklehurst Manor School specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Bricklehurst Manor School!
How to prepare for a job interview at Bricklehurst Manor School
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
