At a Glance
- Tasks: Lead daily operations, manage staff, and ensure top-notch customer service.
- Company: Join UP Building Products, a leader in building materials.
- Benefits: Full-time role with competitive pay and career growth opportunities.
- Other info: Monday to Friday role with a focus on teamwork and development.
- Why this job: Be part of a dynamic team and make a real impact in the industry.
- Qualifications: Experience in trade environments and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
UP Building Products, part of the BRCK Group Plc, is committed to being a market-leading supplier of Roofline and James Hardie Cladding to both domestic and commercial markets. As we continue to grow and build on our success, we are seeking an enthusiastic, reliable, and driven individual to join our team and support the ongoing development of the business.
Job Purpose
The Depot Warehouse and Yard Lead will oversee the day-to-day operations of our Paddock Wood branch, ensuring excellent customer service, strong sales performance, and effective staff management. This role requires confident leadership, commercial awareness, and a solid understanding of building materials and trade customers.
Key Responsibilities
- Branch Operations
- Manage daily branch activities to ensure smooth and efficient operations
- Maintain high standards of health, safety, and compliance
- Oversee stock control, deliveries, and yard/warehouse organisation
- Ensure the branch is clean, safe, and well-presented at all times
- Customer Service
- Deliver exceptional customer service at all times
- Handle customer queries, complaints, and escalations professionally
- Ensure quick turnaround times for orders and deliveries
- Leadership
- Lead, motivate, and develop branch staff
- Conduct training sessions and regular team meetings
- Manage staffing levels, rotas, and recruitment in collaboration with the Branch Manager (Ipswich)
- Foster a positive, high-performance team culture
- Supplier and Stock Management
- Manage stock levels to meet customer demand without overstocking
- Oversee goods-in and goods-out processes
Key Skills and Experience
- Previous experience in a builders merchant or similar trade environment
- Strong knowledge of building materials and industry practices
- Proven leadership and team management experience
- Excellent communication and customer service skills
- Strong organisational and problem-solving abilities
Role
Monday - Friday 730am - 4.30pm
Full-time
Depot Warehouse and Yard Lead in Maidstone employer: Brickability Group PLC
Contact Detail:
Brickability Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Warehouse and Yard Lead in Maidstone
✨Tip Number 1
Get to know the company inside out! Research UP Building Products and understand their products, values, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that demonstrate your skills in these areas, especially in a warehouse or trade environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Depot Warehouse and Yard Lead in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in a builders merchant or similar trade environment, and don’t forget to showcase your leadership and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Depot Warehouse and Yard Lead role. Mention your understanding of building materials and how you can contribute to our team’s success.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage operations and lead a team. Numbers speak volumes, so if you’ve improved sales or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Brickability Group PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of building materials and trade practices. Familiarise yourself with the products UP Building Products offers, especially Roofline and James Hardie Cladding. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or handled conflicts. Being able to demonstrate your leadership style will be crucial for this role, so have those stories ready to share.
✨Customer Service is Key
Since the role involves delivering exceptional customer service, think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle complaints and ensure quick turnaround times, as this will highlight your commitment to customer satisfaction.
✨Be Organised and Proactive
The Depot Warehouse and Yard Lead needs strong organisational skills. Prepare to talk about how you manage stock levels and ensure compliance with health and safety standards. Showing that you can keep operations running smoothly will set you apart from other candidates.