At a Glance
- Tasks: Assist customers, process orders, and learn about building materials in a dynamic sales environment.
- Company: Join Alfiam Building Supplies, part of the BRCK Group plc, known for excellent service.
- Benefits: Gain hands-on experience, training, and work towards a recognised apprenticeship qualification.
- Other info: No experience needed; full training provided in a supportive team environment.
- Why this job: Kickstart your career in customer service and sales while learning about the building supplies industry.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn are essential.
About Alfiam
Alfiam Building Supplies, part of the BRCK Group plc, is looking for an enthusiastic and motivated Apprentice Counter Sales Assistant to join our busy sales counter. This is a great opportunity for someone who enjoys working with people, is keen to learn, and wants to build a career in customer service, sales and the building supplies industry.
At Alfiam Building Supplies, customers always come first. We are committed to excellent service, quality products and great value. Since 2019, Alfiam has operated from a purpose-built yard, showroom, shop and sales counter in Send. Our extensive product range includes bricks, cladding, blocks, timber and sheet materials, flooring, landscaping products, and a wide selection of builders materials and supplies.
About the Role
As an Apprentice Counter Sales Assistant, you will learn how to support trade and retail customers, process orders, provide product information and help ensure the sales counter runs smoothly. You do not need previous builders merchant experience; we are looking for the right attitude, a positive approach and a willingness to learn.
Key Responsibilities
- Serve customers at the sales counter in a friendly, professional and helpful manner.
- Answer customer queries face to face and over the phone.
- Learn about building materials, products and services so you can provide accurate advice.
- Process customer orders, payments and quotations accurately.
- Check stock availability and help customers find suitable products or alternatives.
- Support the branch team with general sales counter duties and administration.
- Assist with unpacking deliveries and putting stock away safely and accurately.
- Help keep the shop, sales counter and customer areas clean, tidy and well presented.
- Maintain good customer records and follow company procedures.
- Work as part of a team to deliver excellent customer service.
What We Are Looking For
- A positive attitude and enthusiasm for learning.
- Good communication skills and confidence speaking with customers.
- A helpful, reliable and professional approach.
- Good timekeeping and willingness to work as part of a team.
- Basic numeracy and literacy skills.
- An interest in customer service, sales or the building supplies industry.
- No previous experience is required, as full training will be provided.
What You Will Gain
- Hands-on experience in a busy builders merchant environment.
- Training and support from experienced colleagues.
- The opportunity to work towards a recognised apprenticeship qualification.
- Product knowledge across a wide range of building materials and supplies.
- Customer service, sales and administration skills that can support long-term career progression.
Locations
Sales Advisor Retail Apprentice in Guildford, Surrey employer: Brickability Group PLC
Alfiam Building Supplies is an excellent employer for those looking to kickstart their career in customer service and sales within the building supplies industry. With a strong commitment to employee development, you will receive hands-on training and support from experienced colleagues, ensuring you gain valuable skills and knowledge in a friendly and professional work environment. Located in Send, our purpose-built facility offers a dynamic atmosphere where teamwork and customer satisfaction are at the forefront, making it an ideal place for motivated individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor Retail Apprentice in Guildford, Surrey
✨Dive into Local Retail Communities
Get involved in your local retail scene! Join community groups or social media pages where businesses and apprenticeships are often shared. This is a great way to connect with potential employers like Brickability Group PLC and stay ahead of upcoming opportunities.
✨Leverage Career Fairs and Events
Keep an eye out for local career fairs and retail-specific events. These are goldmines for meeting hiring managers face-to-face. You can chat about apprenticeships, like the one for Sales Advisor Retail Apprentice at Brickability Group PLC, and get a feel for the company culture right from the start!
✨Show You've Got Passion for Retail
When you're in an interview or networking, share your enthusiasm for retail! Talk about your favourite shops, trends, or your personal shopping experiences. It shows that you genuinely care about the industry you want to join at Brickability Group PLC.
✨Apply Through Our Website!
Don't miss out on potential opportunities—apply directly through our website for the Sales Advisor Retail Apprentice apprenticeship at Brickability Group PLC! We often showcase unique roles that may not be listed elsewhere, so keep checking in to stay updated.
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, you’ll want to highlight your ability to interact with customers effectively. Share any previous experience where you provided excellent service, whether that’s in a part-time job, school project, or even volunteer work! Make sure your CV really showcases these experiences to catch our attention at Brickability Group PLC.
Reflect Your Enthusiasm in Your Cover Letter:As an apprentice, we’re especially interested in your eagerness to learn and grow in the retail environment. Use your cover letter to express why you're excited about starting your journey with us at Brickability Group PLC. Show us how this apprenticeship aligns with your career goals in retail!
Tailor Your CV for the Retail Scene:When putting together your CV, use keywords related to retail like 'merchandising', 'inventory management', and 'sales targets'. A tailored CV can help us see that you understand and are ready for the retail industry right off the bat!
Don’t Forget to Include Any Relevant Courses or Certifications:If you’ve taken any short courses or received certificates related to retail or customer service, make sure to include them in your application. These little nuggets can really set you apart and display your commitment to the field as you kick off this apprenticeship with Brickability Group PLC.
How to prepare for a job interview at Brickability Group PLC
✨Know Your Products
As this is for a retail apprenticeship, it's crucial to know the products or services that Brickability Group PLC offers. Take some time to browse their website or visit a store if possible. Familiarising yourself with the key features will show your enthusiasm and help you stand out in the interview.
✨Customer Interaction Scenarios
Expect some role-playing scenarios related to customer service during the interview. They might ask how you'd handle a difficult customer or showcase excellent service. Think of a couple of examples from your past experiences or even imagine some realistic situations you could encounter on the job.
✨Show Your Eagerness to Learn
As an apprentice, it's all about your willingness to grow and learn. Highlight your enthusiasm for picking up new skills and how you’re excited to be part of the retail environment. Maybe share a time when you learned something quickly and successfully applied it!
✨Dress the Part
While this might sound generic, dressing smart-casual is essential in retail. Show that you understand the importance of appearance in this sector. It doesn’t hurt to reflect the company’s vibe in your outfit – think about what employees might typically wear at Brickability Group PLC.
