Internal Sales Executive in Guildford, Surrey

About Alfiam

Alfiam Building Supplies, part of the BRCK Group plc, is looking for an Internal Salesperson to join our busy team. This is a great opportunity for a driven person who collaborates well with a range of people and is keen to learn. This may be your first role in sales, or you are looking to take the next step in your career in the sales and building supplies industry. Our people are at the core of everything we do and the reason we are able to deliver the highest quality service to our customers. At Alfiam Building Supplies, customers always come first. We are committed to excellent service, quality products and great value. Since 2019, Alfiam has operated from a purpose-built yard, showroom, shop and sales counter in Send. Our extensive product range includes bricks, cladding, blocks, timber and sheet materials, flooring, landscaping products, and a wide selection of builders materials and supplies.

About the Role

As an Internal Salesperson, you will actively participate in the sales of timber and building products whilst supporting the external sales manager to service an established customer base as well as converting prospective accounts into trading customers. We are looking for the right attitude, a positive approach and a willingness to learn.

Key Responsibilities

• Identify and build new accounts.
• Maintain, manage and develop existing accounts.
• Build positive, constructive relationships with customers and suppliers, communicating effectively and promptly.
• Serve customers at the sales counter in a friendly, professional and helpful manner, building face-to-face relationships with customers.
• Support stock control and replenishment.
• Respond to all customer enquiries in a timely and professional manner.
• Embrace training and development in sales and product knowledge.
• Learn about building materials, products and services so you can provide accurate advice.
• Maintain good customer records and follow company procedures.
• Work as part of a team to deliver excellent customer service.

What We Are Looking For

• Ability to build and maintain business relationships.
• Excellent administrative skills and experience in order processing.
• Must have desire and aptitude to learn.
• Driven, ambitious and highly motivated.
• Confident with a strong desire for a successful career in sales.
• Personable, presentable and professional.
• Resilience and the ability to cope with rejection.
• Good working knowledge of Microsoft Outlook, Word and Excel.
• Proactive nature to look for work and opportunities.
• Must enjoy and be able to communicate effectively and confidently.
• A positive attitude and enthusiasm for learning.
• A helpful, reliable and professional approach.
• Good timekeeping and willingness to work as part of a team.
• Basic numeracy and literacy skills.

What You Will Gain

• Hands-on experience in a busy builders merchant environment.
• Training and support from experienced colleagues.
• Product knowledge across a wide range of building materials and supplies.
• Customer service, sales and administration skills that can support long-term career progression.

Benefits

• Discretionary annual company bonus scheme.
• 25 days holiday, increasing by 1 day every 2 years, up to a maximum of 30 days.
• Employee Assistant Programme (EAP).
• Cycle to work scheme.
• Office car parking.
• Enhanced Sick Pay.
• Life assurance.
• Company Pension.

Job overview:

Job Types: Full-time, Permanent
Working Days: Monday - Friday
Work Location: Office based, Send GU237LN.