At a Glance
- Tasks: Assist customers, process orders, and learn about building materials in a dynamic sales environment.
- Company: Join Alfiam Building Supplies, part of the BRCK Group plc, known for excellent service.
- Benefits: Gain hands-on experience, training, and work towards a recognised apprenticeship qualification.
- Other info: Enjoy a supportive team atmosphere with opportunities for career progression.
- Why this job: Kickstart your career in customer service and sales with full training provided.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
About Alfiam
Alfiam Building Supplies, part of the BRCK Group plc, is looking for an enthusiastic and motivated Apprentice Counter Sales Assistant to join our busy sales counter. This is a great opportunity for someone who enjoys working with people, is keen to learn, and wants to build a career in customer service, sales and the building supplies industry.
At Alfiam Building Supplies, customers always come first. We are committed to excellent service, quality products and great value. Since 2019, Alfiam has operated from a purpose-built yard, showroom, shop and sales counter in Send. Our extensive product range includes bricks, cladding, blocks, timber and sheet materials, flooring, landscaping products, and a wide selection of builders materials and supplies.
About the Role
As an Apprentice Counter Sales Assistant, you will learn how to support trade and retail customers, process orders, provide product information and help ensure the sales counter runs smoothly. You do not need previous builders merchant experience; we are looking for the right attitude, a positive approach and a willingness to learn.
Key Responsibilities
- Serve customers at the sales counter in a friendly, professional and helpful manner.
- Answer customer queries face to face and over the phone.
- Learn about building materials, products and services so you can provide accurate advice.
- Process customer orders, payments and quotations accurately.
- Check stock availability and help customers find suitable products or alternatives.
- Support the branch team with general sales counter duties and administration.
- Assist with unpacking deliveries and putting stock away safely and accurately.
- Help keep the shop, sales counter and customer areas clean, tidy and well presented.
- Maintain good customer records and follow company procedures.
- Work as part of a team to deliver excellent customer service.
What We Are Looking For
- A positive attitude and enthusiasm for learning.
- Good communication skills and confidence speaking with customers.
- A helpful, reliable and professional approach.
- Good timekeeping and willingness to work as part of a team.
- Basic numeracy and literacy skills.
- An interest in customer service, sales or the building supplies industry.
- No previous experience is required, as full training will be provided.
What You Will Gain
- Hands-on experience in a busy builders merchant environment.
- Training and support from experienced colleagues.
- The opportunity to work towards a recognised apprenticeship qualification.
- Product knowledge across a wide range of building materials and supplies.
- Customer service, sales and administration skills that can support long-term career progression.
Locations
Apprentice Sales Adviser in Guildford, Surrey employer: Brickability Group PLC
Alfiam Building Supplies is an excellent employer that prioritises customer service and employee development in a supportive and dynamic environment. Located in Send, our purpose-built facility offers hands-on experience and comprehensive training for aspiring sales professionals, ensuring you gain valuable skills in the building supplies industry while working alongside experienced colleagues. With a strong focus on teamwork and career progression, Alfiam is committed to helping you build a rewarding career in sales and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Sales Adviser in Guildford, Surrey
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections. Look for local networking events, trade shows, or industry meet-ups in your area to meet professionals and even potential mentors! Engage with people in your community; who knows, they might know about an apprenticeship opportunity at a place like Brickability Group PLC.
✨Utilise Social Media for Real-Time Opportunities
Platforms like LinkedIn are goldmines for apprenticeship seekers in sales. Follow companies like Brickability Group PLC and join groups focused on business development to stay updated on apprenticeship announcements and advice from industry insiders.
✨Connect with Your University's Careers Service
If you’re enrolled in a school, your careers service can be super helpful for finding apprenticeships. They often have exclusive access to companies looking for apprentices, so don’t underestimate this resource! Plus, they can help you prepare for interviews specific to sales roles.
✨Show Your Passion Through Practical Experience
Dive into small projects or volunteer roles that involve sales or business development. Even things like helping a local charity with their outreach can show that you’re proactive and engaged in the field. This experience can set you apart when you're vying for an apprenticeship at Brickability Group PLC.
We think you need these skills to ace Apprentice Sales Adviser in Guildford, Surrey
Some tips for your application 🫡
Show Off Your People Skills:In sales and business development, communication is key! Make sure your CV highlights any experience you have in customer service or teamwork. Whether it's a part-time job or school projects, mention how you’ve successfully collaborated with others or communicated effectively with clients.
Craft a Motivating Cover Letter:As this is an apprenticeship, the hiring team at Brickability Group PLC will be keen to see your motivation and eagerness to learn. Use your cover letter to explain why you’re excited about joining their team and what you hope to gain from the experience. That personal touch can really set you apart!
Highlight Relevant Courses or Projects:If you've taken any relevant courses, workshops, or have worked on projects that relate to sales or business development, make sure to mention those in your application. This can include anything from economics to marketing projects; it shows that you’re engaged and knowledgeable about the field.
Tailor Your CV for the Role:When applying for an apprenticeship, make sure your CV is specifically tailored for the sales role. Focus on skills like negotiation, persuasion, and relationship building. Use bullet points to break down your experiences simply, letting your potential stand out to Brickability Group PLC straight away!
How to prepare for a job interview at Brickability Group PLC
✨Know Your Sales Fundamentals
Brush up on your understanding of basic sales principles, like the sales funnel and customer relationship management. Being able to chat confidently about these concepts will show that you're ready to hit the ground running in your apprenticeship at Brickability Group PLC.
✨Prepare for Role-Play Scenarios
Expect to participate in role-playing exercises where you might have to sell a product or handle an objection. Practising these scenarios can help us to demonstrate your communication skills and problem-solving abilities, which are crucial in sales.
✨Highlight Your Learning Drive
Since this is an apprenticeship, the hiring team at Brickability Group PLC will be keen to see how eager you are to learn. Be prepared to discuss how you plan to develop your skills and what you hope to achieve during your time there. Show them your enthusiasm!
✨Ask Insightful Questions About the Sales Process
Come ready with questions about their sales strategies or how their team collaborates on deals. This shows we're not just interested in the role but also in how Brickability Group PLC operates. It’ll also help you gauge if their methods align with your learning goals.
