At a Glance
- Tasks: Provide excellent customer service and support sales at our Essex Branch.
- Company: ET Clay, a leading supplier in the construction industry for over 30 years.
- Benefits: 25 days annual leave, bank holidays off, and on-site car parking.
- Other info: Great opportunities for growth and development in a dynamic workplace.
- Why this job: Join a friendly team and kickstart your career in a supportive environment.
- Qualifications: Strong customer service skills and basic numeracy; previous sales experience is a plus.
The predicted salary is between 18900 - 23100 £ per year.
Job
Description: Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
ET Clay have been providing bricks to the construction industry for over 30 years.
We are a national business, with offices in key locations across the UK.
Our people are at the core of everything we do and the reason we are able to deliver the highest quality service to our customers.
Whether youre looking for a first job, or taking the next step in your career, we offer many exciting roles across a variety of departments to help you realise your potential.
Role Overview We are looking for a friendly and customer-focused individual to join our team at our Essex Branch.
The successful candidate will primarily work on our sales counter, providing excellent service to customers and supporting delivery drivers, while helping to ensure the smooth day-to-day running of the branch.
Who Are We Looking For?
We are looking for a positive, adaptable and customer-focused individual who takes pride in their work and strives to deliver the highest standards in everything they do.
Duties & Responsibilities Provide professional, knowledgeable and friendly service to customers at all times.
Handle telephone sales enquiries and process customer orders.
Price customer enquiries using the supplied pricing criteria, asking the right questions to gather accurate information.
Support sales growth by contributing to product displays and maintaining a tidy, well-presented counter area.
Develop and maintain strong product knowledge to identify and maximise sales opportunities.
Anticipate customer needs and confidently promote additional or complementary products where appropriate.
Resolve customer queries and complaints, escalating to the Depot Lead when required.
Process sales transactions, prepare quotations and maintain accurate records.
Handle cash and PDQ payments, ensuring all transactions are correctly logged on the depot cash sheet.
Work collaboratively with colleagues to support the wider branch team.
Follow all relevant Health & Safety policies and procedures.
Assist delivery drivers by providing delivery notes from our computer system Essential Criteria Punctual, reliable and committed to maintaining excellent attendance.
Trustworthy and dependable.
Good numeracy skills, with confidence in basic mathematics.
A strong customer service focus delivering outstanding service is our number one priority.
Desirable Criteria Previous experience in a similar customer-facing or sales role.
Some knowledge of the building trade or construction materials industry (particularly bricks and associated products).
Benefits 25 days' annual leave, increasing by 1 day every 2 years, up to a maximum of 30 days.
All bank holidays off.
Annual leave purchase scheme option to buy up to 3 additional days. xgikmsk
On-site car parking provided.
Counter Sales Operative in Grays employer: Brickability Group PLC
Towelrads, as part of the Brickability Group, offers a dynamic and supportive work environment in Bracknell, where employees are valued for their contributions and encouraged to grow. With a strong focus on customer service and teamwork, this role provides opportunities for professional development within a well-established company that is a leader in the building and construction market. Employees enjoy a stable work schedule, competitive benefits, and the chance to be part of a diverse team dedicated to delivering high-quality products and services.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales Operative in Grays
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Counter Sales Operative at Brickability Group PLC, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Brickability Group PLC. Tailor your message to explain why you’re drawn to them and how you can contribute as a Counter Sales Operative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Counter Sales Operative in Grays
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Brickability Group PLC:When writing your cover letter, make sure to tailor your message specifically for Brickability Group PLC. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Brickability Group PLC
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Brickability Group PLC that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Brickability Group PLC that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Brickability Group PLC’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
