At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences.
- Company: Join a growing, customer-focused business with a supportive culture.
- Benefits: Competitive salary, career development opportunities, and a positive work environment.
- Other info: Opportunity to shape team performance and improve processes.
- Why this job: Make a genuine impact while helping others grow and succeed.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 27520 - 30000 £ per year.
Customer Solutions Team Leader Job Purpose We are looking for an enthusiastic and inspiring Customer Solutions Team Leader to lead, support and develop our Customer Solutions team.
This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences while helping others grow and succeed.
As a key member of the team, you will lead all client communications with potential, new and existing customers, ensuring every interaction reflects our commitment to outstanding service.
You will coach, motivate and empower Customer Solutions Advisors, building confidence, capability and accountability across the team.
Through positive leadership, creativity and strong people management skills, you will help create a supportive and high-performing environment where individuals can thrive.
Working closely with the Operations Manager, you will play an important role in shaping team performance, improving processes and ensuring customers receive a professional, consistent and positive experience.
Reporting Line Reports to: Operations Manager Why Join Us?
This is an opportunity to make a genuine impact within a growing and customer-focused business.
You'll have the chance to develop and inspire a team...
Customer Solutions Team Leader employer: Brickability Group PLC
Towelrads, as part of the Brickability Group, offers a dynamic and supportive work environment in Bracknell, where employees are valued for their contributions and encouraged to grow. With a strong focus on customer service and teamwork, this role provides opportunities for professional development within a well-established company that is a leader in the building and construction market. Employees enjoy a stable work schedule, competitive benefits, and the chance to be part of a diverse team dedicated to delivering high-quality products and services.
