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For Companies At a Glance
- Tasks: Be the friendly face that greets guests and serves delicious food and drinks.
- Company: Join Brewhouse & Kitchen, an award-winning brewing pub company focused on great experiences.
- Benefits: Enjoy competitive pay, early access to wages, free meals, and 30% off at our venues.
- Why this job: Work in a fun, supportive environment with opportunities for personal growth and development.
- Qualifications: No specific experience needed, just a passion for great service and a willingness to learn.
- Other info: Flexible shifts available to fit your lifestyle; we celebrate diversity and inclusivity.
Role Purpose
Our Team Members are the core part of every Brewpub and key to the experience of our guests. You will be the friendly, smiling face that greets our guests, be passionate about great food, drinks (particularly craft beer) and high standards of service.
You will be keen to learn and take advantage of all the development opportunities available at B&K whilst working in a fun and supportive environment
As a Team Member, you’ll be taking orders, be confident about recommending dishes and drinks (particularly our own-brewed B&K beers), serving food and drinks, delivering a great experience for our guests, and helping with the setting-up and closing-down of the Brewpub.
Benefits of being a B&K Team Member
- Award winning employer – Best Brewing Pub Company & Best Companies Accredited 2025
- Competitive Salary + tronc
- Access your pay early with Hastee Pay, including financial wellbeing support
- Free team meal on shift
- 30% off Food, Drink, Accommodation & Experience’s in our Brewpubs and more
- Access to Brewhub – with over 3000+ discounts & cashback opportunities
- Cycle to Work scheme
- Annual incentive trips and benefits
- Access to award winning learning & development and apprenticeship programmes
- Enhanced Maternity and Paternity Pay
- Flexible shifts to fit in with life!
At Brewhouse & Kitchen we are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.
If all of this sounds exciting to you, then click ‘apply’ now!
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Team Member employer: Brewhouse & Kitchen
Contact Detail:
Brewhouse & Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the menu and the craft beers offered at Brewpubs. Being knowledgeable about the dishes and drinks will help you confidently recommend them to guests, showcasing your passion for great food and drink.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the application process. A friendly and approachable attitude is key to being a successful Team Member, so let your personality shine through!
✨Tip Number 3
Highlight any previous experience in hospitality or customer service roles when you get the chance. Even if it’s informal, demonstrating your ability to work in a fast-paced environment will make you stand out as a candidate.
✨Tip Number 4
Take advantage of any opportunities to learn more about brewing or the hospitality industry. Showing your eagerness to develop and grow within the role can set you apart from other applicants and align with Brewpub's commitment to learning and development.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what being a Team Member at Brewhouse & Kitchen entails. Highlight your passion for food and craft beer, as well as your commitment to high standards of service.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests, took orders, or worked in a team environment.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Brewhouse & Kitchen specifically and how you align with their values of being a 'people first' business.
Highlight Your Learning Mindset: In your application, express your eagerness to learn and grow within the company. Mention any relevant training or development opportunities you are interested in, as this aligns with their commitment to employee growth.
How to prepare for a job interview at Brewhouse & Kitchen
✨Show Your Passion for Food and Drink
Make sure to express your enthusiasm for great food and craft beer during the interview. Share any personal experiences or favourite dishes that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Being a friendly and approachable team member is key, so showcase your ability to create a welcoming atmosphere for guests.
✨Be Ready to Discuss Teamwork
As a Team Member, collaboration is essential. Be prepared to talk about your experiences working in a team, how you handle conflicts, and how you contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about training opportunities or how the team supports each other, which demonstrates your eagerness to learn and grow.