At a Glance
- Tasks: Be the friendly face that greets guests and serves delicious food and craft beer.
- Company: Join an award-winning employer known for its supportive and fun environment.
- Benefits: Enjoy competitive pay, early access to wages, free meals, and 30% off at Brewpubs.
- Other info: Flexible shifts and opportunities for career growth in a people-first business.
- Why this job: Make memorable experiences for guests while developing your skills in a vibrant setting.
- Qualifications: Passion for great service and eagerness to learn about food and craft beer.
The predicted salary is between 22000 - 26000 £ per year.
Our Team Members are the core part of every Brewpub and key to the experience of our guests. You will be the friendly, smiling face that greets our guests, be passionate about great food, drinks (particularly craft beer) and high standards of service. You will be keen to learn and take advantage of all the development opportunities available at B&K whilst working in a fun and supportive environment.
As a Team Member, you’ll be taking orders, be confident about recommending dishes and drinks (particularly our own-brewed B&K beers), serving food and drinks, delivering a great experience for our guests, and helping with the setting-up and closing-down of the Brewpub.
Benefits of being a B&K Team Member:
- Award winning employer - Best Brewing Pub Company & Best Companies Accredited 2025
- Competitive Salary + tronc
- Access your pay early with Hastee Pay, including financial wellbeing support
- Free team meal on shift
- 30% off Food, Drink, Accommodation & Experience's in our Brewpubs and more
- Access to Brewhub - with over 3000+ discounts & cashback opportunities
- Cycle to Work scheme
- Annual incentive trips and benefits
- Access to award winning learning & development and apprenticeship programmes
- Enhanced Maternity and Paternity Pay
- Flexible shifts to fit in with life!
At Brewhouse & Kitchen we are a people first business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.
Craft Pub Guest Experience Associate in Portsmouth employer: Brewhouse & Kitchen
At Brewhouse & Kitchen, we pride ourselves on being an award-winning employer that prioritises our team members' well-being and development. With a fun and supportive work culture, flexible shifts, and numerous benefits including competitive pay, discounts, and access to extensive learning opportunities, we ensure that every Craft Pub Guest Experience Associate can thrive while delivering exceptional service in a vibrant environment. Join us to be part of a people-first business where your individuality is celebrated and growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Craft Pub Guest Experience Associate in Portsmouth
✨Tip Number 1
Get to know the Brewpub vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your passion for craft beer and great food! When you’re chatting with the hiring team, share your favourite brews and dishes. It’ll help them see how you’d fit right in with the guest experience.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Think of examples where you’ve gone above and beyond for guests. This will highlight your commitment to delivering a fantastic experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Craft Pub Guest Experience Associate in Portsmouth
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for great food and craft beer! In your application, mention any relevant experiences or interests that highlight your love for the industry. We want to know what makes you tick!
Be Personable:Remember, we’re looking for a friendly face! Use a warm and approachable tone in your written application. Share a little about yourself and how you connect with others – it’s all about creating that great guest experience.
Highlight Your Skills:Make sure to showcase any skills that relate to customer service, teamwork, or food and drink knowledge. If you've got experience taking orders or recommending dishes, let us know! We love seeing how you can contribute to our Brewpub.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Brewhouse & Kitchen
✨Know Your Brews
Familiarise yourself with the craft beers and dishes offered at Brewhouse & Kitchen. Being able to confidently recommend their own-brewed beers and pair them with food will show your passion for the role and impress your interviewers.
✨Show Your Personality
As a Guest Experience Associate, being friendly and approachable is key. During the interview, let your personality shine through! Share anecdotes that highlight your customer service skills and how you create a welcoming atmosphere.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you would handle guest interactions. Practise common scenarios, like dealing with complaints or making recommendations, so you can showcase your problem-solving skills.
✨Ask About Development Opportunities
Brewhouse & Kitchen values learning and development. Show your enthusiasm by asking about training programmes and growth opportunities within the company. This not only demonstrates your eagerness to learn but also aligns with their commitment to employee development.
