Team Member

Team Member

Northam Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face that greets guests and serves delicious food and craft beer.
  • Company: Join Brewhouse & Kitchen, an award-winning employer known for its vibrant pub culture.
  • Benefits: Enjoy competitive pay, early access to wages, free meals, and 30% off at our venues.
  • Why this job: Work in a fun, supportive environment with great development opportunities and a focus on people.
  • Qualifications: No specific experience required; just bring your passion for food and drinks!
  • Other info: Flexible shifts available to fit your lifestyle; we celebrate diversity and welcome all applicants.

Our Team Members are the core part of every Brewpub and key to the experience of our guests. You will be the friendly, smiling face that greets our guests, be passionate about great food, drinks (particularly craft beer) and high standards of service.

You will be keen to learn and take advantage of all the development opportunities available at B&K whilst working in a fun and supportive environment. As a Team Member, you’ll be taking orders, be confident about recommending dishes and drinks (particularly our own-brewed B&K beers), serving food and drinks, delivering a great experience for our guests, and helping with the setting-up and closing-down of the Brewpub.

Benefits of being a B&K Team Member:

  • Award winning employer – Best Brewing Pub Company & Best Companies Accredited 2025
  • Competitive Salary + tronc
  • Access your pay early with Hastee Pay, including financial wellbeing support
  • Free team meal on shift
  • 30% off Food, Drink, Accommodation & Experience’s in our Brewpubs and more
  • Access to Brewhub – with over 3000+ discounts & cashback opportunities
  • Cycle to Work scheme
  • Annual incentive trips and benefits
  • Access to award winning learning & development and apprenticeship programmes
  • Enhanced Maternity and Paternity Pay
  • Flexible shifts to fit in with life!

At Brewhouse & Kitchen we are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.

If all of this sounds exciting to you, then click ‘apply’ now!

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Contact Detail:

Brewhouse & Kitchen Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with the menu and the craft beers offered at Brewhouse & Kitchen. Being knowledgeable about the food and drink options will help you confidently recommend dishes and drinks to guests, showcasing your passion for the role.

✨Tip Number 2

Showcase your customer service skills during any interactions you have with the team or during the application process. A friendly and approachable attitude is key in this role, so let your personality shine through!

✨Tip Number 3

Research Brewhouse & Kitchen's values and culture. Understanding their commitment to being a 'people first' business will allow you to align your own values with theirs, making you a more attractive candidate.

✨Tip Number 4

Be prepared to discuss your flexibility regarding shifts. Since the role offers flexible working hours, demonstrating your willingness to adapt to different schedules can set you apart from other candidates.

We think you need these skills to ace Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Knowledge of Food and Beverage
Sales Skills
Time Management
Adaptability
Problem-Solving Skills
Positive Attitude
Multitasking
Basic Math Skills
Conflict Resolution
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what being a Team Member at Brewhouse & Kitchen entails. Highlight your passion for food and craft beer, as well as your commitment to high standards of service.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests, took orders, or worked in a team environment.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Brewhouse & Kitchen specifically and how you align with their values of being a 'people first' business.

Showcase Your Skills: In your application, highlight skills that are relevant to the position, such as communication, teamwork, and a willingness to learn. If you have experience with craft beer or food recommendations, be sure to mention it!

How to prepare for a job interview at Brewhouse & Kitchen Careers

✨Show Your Passion for Food and Drink

Make sure to express your enthusiasm for great food and craft beer during the interview. Share any personal experiences or favourite dishes that relate to the menu, as this will demonstrate your genuine interest in the role.

✨Emphasise Your Customer Service Skills

As a Team Member, you'll be the face of the Brewpub. Highlight any previous experience in customer service and provide examples of how you've gone above and beyond to ensure a great experience for guests.

✨Be Prepared to Discuss Teamwork

Brewpubs thrive on teamwork, so be ready to talk about your ability to work collaboratively. Share stories of successful team projects or situations where you helped a colleague, showcasing your supportive nature.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This could include inquiries about training opportunities, the team culture, or what a typical day looks like. It shows your interest in the role and helps you assess if it's the right fit for you.

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