Team Member

Team Member

Lichfield Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face that greets guests, takes orders, and serves delicious food and drinks.
  • Company: Join Brewhouse & Kitchen, an award-winning pub company known for its craft beer and great service.
  • Benefits: Enjoy competitive pay, early access to wages, free meals, and 30% off at our Brewpubs.
  • Why this job: Work in a fun, supportive environment with opportunities for personal growth and development.
  • Qualifications: No prior experience needed, just a passion for great food and a friendly attitude.
  • Other info: Flexible shifts available to fit your lifestyle; we celebrate diversity and welcome all applicants.

Overview

Employer
Brewhouse & Kitchen

Location
Lichfield

Salary
Up to Β£12.21 Per hour +tronc/tips

Closing date
28 Oct 2025

Job Type
Front of House, Food & Beverage

Sector
Pubs and Bars

Contract Type
Part Time/Flexible

Job Details

Role Purpose

Our Team Members are the core part of every Brewpub and key to the experience of our guests. You will be the friendly, smiling face that greets our guests, be passionate about great food, drinks (particularly craft beer) and high standards of service.

You will be keen to learn and take advantage of all the development opportunities available at B&K whilst working in a fun and supportive environment.

As a Team Member, you\\\’ll be taking orders, be confident about recommending dishes and drinks (particularly our own-brewed B&K beers), serving food and drinks, delivering a great experience for our guests, and helping with the setting-up and closing-down of the Brewpub.

Benefits of being a B&K Team Member

  • Award winning employer – Best Brewing Pub Company & Best Companies Accredited 2025
  • Competitive Salary + tronc
  • Access your pay early with Hastee Pay, including financial wellbeing support
  • Free team meal on shift
  • 30% off Food, Drink, Accommodation & Experience\’s in our Brewpubs and more
  • Access to Brewhub – with over 3000+ discounts & cashback opportunities
  • Cycle to Work scheme
  • Annual incentive trips and benefits
  • Access to award winning learning & development and apprenticeship programmes
  • Enhanced Maternity and Paternity Pay
  • Flexible shifts to fit in with life!

At Brewhouse & Kitchen we are a \\\’people first\\\’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.

If all of this sounds exciting to you, then click \”apply\” now!

Company

Learn more about this company

Visit this company\’s hub to learn about their values, culture, and latest jobs.

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Team Member employer: Brewhouse & Kitchen

At Brewhouse & Kitchen, we pride ourselves on being an award-winning employer that fosters a fun and supportive work environment for our Team Members. With competitive salaries, flexible shifts, and a strong commitment to employee development, we offer numerous opportunities for growth while ensuring our team enjoys fantastic benefits like discounts, early pay access, and free meals during shifts. Join us in creating memorable experiences for our guests while being part of a diverse and inclusive workplace that values every individual.
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Contact Detail:

Brewhouse & Kitchen Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with the menu and the craft beers offered at Brewhouse & Kitchen. Being knowledgeable about the dishes and drinks will help you confidently recommend items to guests, showcasing your passion for great food and drink.

✨Tip Number 2

Showcase your customer service skills during any interactions you have before the interview. Whether it's a phone call or a casual chat, being friendly and approachable can leave a lasting impression on the hiring team.

✨Tip Number 3

Demonstrate your eagerness to learn by asking insightful questions about the role and the company culture during your interview. This shows that you're genuinely interested in growing within the team and taking advantage of the development opportunities available.

✨Tip Number 4

Highlight any previous experience in hospitality or customer service, even if it's informal. Sharing specific examples of how you've contributed to a positive guest experience can set you apart from other candidates.

We think you need these skills to ace Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Knowledge of Food and Beverage
Sales Skills
Problem-Solving Skills
Positive Attitude
Multitasking
Basic Math Skills
Conflict Resolution
Ability to Work Under Pressure

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what being a Team Member at Brewhouse & Kitchen entails. Highlight your passion for food, drinks, and customer service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests or worked in a team environment.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Brewhouse & Kitchen and how you align with their values of being a 'people first' business.

Showcase Your Skills: In your application, highlight specific skills that are relevant to the role, such as communication, teamwork, and a willingness to learn. If you have experience with craft beer or food recommendations, be sure to mention it!

How to prepare for a job interview at Brewhouse & Kitchen

✨Show Your Passion for Food and Drink

Make sure to express your enthusiasm for great food and craft beer during the interview. Share any personal experiences or favourite dishes that relate to the menu, as this will demonstrate your genuine interest in the role.

✨Emphasise Your Customer Service Skills

As a Team Member, you'll be the face of the Brewpub. Highlight any previous experience in customer service and provide examples of how you've gone above and beyond to ensure a great experience for guests.

✨Be Ready to Discuss Teamwork

Brewpubs thrive on teamwork, so be prepared to talk about your ability to work well with others. Share examples of how you've collaborated with colleagues in past roles to create a positive environment.

✨Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the company culture, training opportunities, and what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you.

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