Team Member

Team Member

Dorchester Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face that greets guests and serves delicious food and drinks.
  • Company: Join Brewhouse & Kitchen, an award-winning brewing pub company focused on great experiences.
  • Benefits: Enjoy competitive pay, early access to wages, free meals, and 30% off at our venues.
  • Why this job: Work in a fun, supportive environment with opportunities for personal growth and development.
  • Qualifications: No specific experience needed, just a passion for great service and a willingness to learn.
  • Other info: Flexible shifts available to fit your lifestyle; we celebrate diversity and inclusivity.

Role Purpose

Our Team Members are the core part of every Brewpub and key to the experience of our guests. You will be the friendly, smiling face that greets our guests, be passionate about great food, drinks (particularly craft beer) and high standards of service.

You will be keen to learn and take advantage of all the development opportunities available at B&K whilst working in a fun and supportive environment

As a Team Member, you’ll be taking orders, be confident about recommending dishes and drinks (particularly our own-brewed B&K beers), serving food and drinks, delivering a great experience for our guests, and helping with the setting-up and closing-down of the Brewpub.

Benefits of being a B&K Team Member

  • Award winning employer – Best Brewing Pub Company & Best Companies Accredited 2025
  • Competitive Salary + tronc
  • Access your pay early with Hastee Pay, including financial wellbeing support
  • Free team meal on shift
  • 30% off Food, Drink, Accommodation & Experience’s in our Brewpubs and more
  • Access to Brewhub – with over 3000+ discounts & cashback opportunities
  • Cycle to Work scheme
  • Annual incentive trips and benefits
  • Access to award winning learning & development and apprenticeship programmes
  • Enhanced Maternity and Paternity Pay
  • Flexible shifts to fit in with life!

At Brewhouse & Kitchen we are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.

If all of this sounds exciting to you, then click ‘apply’ now!

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Team Member employer: Brewhouse & Kitchen

At Brewhouse & Kitchen, we pride ourselves on being an award-winning employer that prioritises our Team Members' growth and well-being. With a fun and supportive work culture, competitive salary, and numerous benefits including flexible shifts, early pay access, and extensive learning opportunities, we ensure that every employee feels valued and empowered to bring their true selves to work. Join us in creating memorable experiences for our guests while enjoying a range of perks and discounts in a vibrant Brewpub environment.
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Contact Detail:

Brewhouse & Kitchen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with the menu and the craft beers offered at Brewpub. Being knowledgeable about the dishes and drinks will help you confidently recommend them to guests, showcasing your passion for great food and drink.

✨Tip Number 2

Showcase your customer service skills during any interactions you have before the interview. Whether it's in person or over the phone, being friendly and approachable can leave a lasting impression on the hiring team.

✨Tip Number 3

Research Brewhouse & Kitchen's values and culture. Understanding their commitment to being a 'people first' business will allow you to align your responses and demonstrate that you share their ethos during the interview.

✨Tip Number 4

Prepare to discuss your willingness to learn and grow within the role. Highlight any previous experiences where you've taken advantage of development opportunities, as this aligns with their focus on learning and support.

We think you need these skills to ace Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Knowledge of Food and Beverage
Sales Skills
Problem-Solving Skills
Positive Attitude
Multitasking
Basic Math Skills
Ability to Work Under Pressure
Passion for Craft Beer

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what being a Team Member at Brewhouse & Kitchen entails. Highlight your passion for food, drinks, and customer service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with customers, took orders, or worked in a team environment.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Brewhouse & Kitchen and how you can contribute to their team culture.

Showcase Your Skills: In your application, highlight any specific skills that align with the job requirements, such as knowledge of craft beer, ability to recommend dishes, or experience in a fast-paced environment.

How to prepare for a job interview at Brewhouse & Kitchen

✨Show Your Passion for Food and Drink

Make sure to express your enthusiasm for great food and craft beer during the interview. Share any personal experiences or favourite dishes that relate to the menu, as this will demonstrate your genuine interest in the role.

✨Emphasise Your Customer Service Skills

As a Team Member, you'll be the face of the Brewpub. Highlight any previous experience in customer service and provide examples of how you've gone above and beyond to ensure a great experience for guests.

✨Be Ready to Discuss Teamwork

Brewpubs thrive on teamwork, so be prepared to talk about your ability to work collaboratively. Share stories of how you've successfully worked with others in past roles, especially in fast-paced environments.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This shows your interest in the company and the role. You might ask about training opportunities or what a typical day looks like for a Team Member.

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