At a Glance
- Tasks: Be the friendly face that greets guests and serves delicious food and drinks.
- Company: Award-winning pub chain with a fun and supportive atmosphere.
- Benefits: Competitive salary, early pay access, subsidised meals, and 30% off at our pubs.
- Other info: Flexible shifts and opportunities for career development await you!
- Why this job: Join a people-first business where you can be yourself and grow your skills.
- Qualifications: Passion for great service and eagerness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
Our Team Members are the core part of every pub and key to the experience of our guests. You will be the friendly, smiling face that greets our guests, be passionate about great food, drinks (particularly craft beer) and high standards of service. You will be keen to learn and take advantage of all the development opportunities available whilst working in a fun and supportive environment.
As a Team Member, you’ll be taking orders, be confident about recommending dishes and drinks (particularly our own-brewed Brewhouse Brewing Co beers), serving food and drinks, delivering a great experience for our guests, and helping with the setting-up and closing-down of the pub.
Benefits of being a Team Member:
- Award winning employer
- Competitive Salary + tronc
- Access your pay early with Hastee Pay, including financial wellbeing support
- Subsidised team meal on every shift
- 30% off Food, Drink, Accommodation & Experience’s in our pubs and more
- Access to the benefit hub – with over 3000+ discounts & cashback opportunities
- Cycle to Work scheme
- Annual incentive trips and benefits
- Access to award winning learning & development and apprenticeship programmes
- Enhanced Maternity and Paternity Pay
- Flexible shifts to fit in with life!
We are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. We are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.
Team Member employer: Brewhouse and Kitchen
At Brewhouse & Kitchen, we pride ourselves on fostering a vibrant work culture that celebrates creativity and teamwork, making it an exceptional place for those passionate about craft beers and hospitality. As a General Manager, you will not only lead a dedicated team but also have access to ongoing training and development opportunities, ensuring your professional growth in a supportive environment. Located in a community-focused setting, you'll enjoy the unique advantage of building relationships with local patrons while delivering an unforgettable dining experience.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brewhouse and Kitchen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brewhouse and Kitchen
Don't be shy about reaching out to Brewhouse and Kitchen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brewhouse and Kitchen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brewhouse and Kitchen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
